Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Apple Ford White Bear Lake

White Bear Lake, MN

Overview
Employees
Reviews
Vehicles
4.5
1,297 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
Contact Dealership

1493 Co Rd E East

White Bear Lake, MN

55110

Directions

By Type

Showing 1,297 reviews

October 06, 2021

Spent a lot of money on repairs. Thought a car wash isn’t too much to expect. More

by Hamma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zzzz
Report | Print
Oct 09, 2021 -

Apple Ford White Bear Lake responded

Hi Hamma, we appreciate you taking the time to respond. The staff at AutoNation Ford White Bear Lake take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (651) 301-8386. We hope to hear from you.

October 05, 2021

These people are very very good and helpful with everything you would need help with did very excellent job thank you very much More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Obada
Report | Print
Oct 05, 2021 -

John responded

Good job thank you

October 04, 2021

They were very helpful over the phone and in person. I’m from out of state and had no problems getting most of the process done over the phone. Avel has been great through the whole thing, making sure all m More

by Shanna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avel Obama and Anya Schmidt
Report | Print
Oct 07, 2021 -

Apple Ford White Bear Lake responded

Hello Shanna, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 04, 2021

Excellent service department knowledgeable courteous staff will work with you to overcome a problem to your satisfaction More

by fbruns1940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Minar
Report | Print
Oct 07, 2021 -

Apple Ford White Bear Lake responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 02, 2021

Excellent. Treated very well. Informative, patient. Kept me updated on the progress of my order. More

by pajq76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Neidermyer, Richie Aboody, Mitch Gilbert
Report | Print
Oct 02, 2021 -

pajq76 responded

Thank you for the excellent service. I came back to purchase new because I always receive great service at AutoNation.

October 01, 2021

Bought 2021 Explorer ST. Communication/updates through out buying process very good. Financing was easy with any questions answered. Sales (Russel) follow up throughout purchasing was kept open and info More

by hdsg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel
Report | Print
Oct 05, 2021 -

Apple Ford White Bear Lake responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2021

Bought a vehicle within three weeks tyranny started to go out they have had my vehicle back every since with no one telling me what is actually wrong with it and what they plan. To do about it not sure I wou More

by hoefstracy6
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neimiha
Report | Print
Oct 05, 2021 -

Apple Ford White Bear Lake responded

Hi, we are deeply disappointed by your experience at AutoNation Ford White Bear Lake. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (651) 301-8386 -- we hope to hear from you soon.

September 30, 2021

2 hours and 45 minute Quick Lane Oil Change when I was told 1 hour More

by Disappoint1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Several individuals
Report | Print
Oct 05, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (651) 301-8386 -- we hope to hear from you soon.

September 23, 2021

Only issue was we made an appointment for Tuesday and our vehicle was not taken in for two days later. If they had other vehicles ahead of us why have us come in on Tuesday. More

by tooknbuz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mert and Tim Nipp
Report | Print
Sep 26, 2021 -

Apple Ford White Bear Lake responded

We appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2021

Best sales team I've dealt with, literally made the car buying experience one of my personal favorites.....definitely would recommend! More

by Cwilliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whole team worked awesome
Report | Print
Sep 26, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

1
...
105
106
107
...
130