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Apple Ford White Bear Lake

White Bear Lake, MN

Overview
Employees
Reviews
Vehicles
4.5
1,297 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,297 reviews

October 19, 2021

Very friendly and respond to the needs of its customers efficiently. Always there to answer any question I might have. More

by belieser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Minor
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Oct 25, 2021 -

Apple Ford White Bear Lake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

October 19, 2021

Everyone was very friendly and helpful. Amy was my go to gal and she was awesome. I will definitely continue to use them. More

by Missyewaldt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy in the service department
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Oct 25, 2021 -

Apple Ford White Bear Lake responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

October 17, 2021

Friendly folks but parts slow to come these days and work takes more time that expected, especially when you wait outside on a bench - too many not wearing a mask inside. Am vaccinated, but life is still ris More

by newmaster2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edge
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Oct 19, 2021 -

Apple Ford White Bear Lake responded

Hi. We take your feedback very seriously and thank you for bringing this to our attention. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

October 16, 2021

Well they were very busy. She squeezed me in to which I am very thankful. More

by Redjeepwrangler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie was a sweetheart and brought me a bottle of water. I don’t remember the name of the girl who got me my oil change but she was the only girl working the service desk.
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Oct 19, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 13, 2021

Great place to buy a car and get your car serviced. I'll be back for sure. More

by jonmarc929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
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Oct 19, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2021

I had my first service performed at AutoNation Ford White Bear Lake, and the service and dedication of the team was excellent. I requested additional work (install wheel liners and mud flaps) for accessories More

by PopsinWBL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
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Oct 18, 2021 -

Apple Ford White Bear Lake responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 11, 2021

Overall it was a good experience it took a little more time than I thought but it wasn't too bad good job More

by Wmgoulet2430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn quick lane
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Oct 14, 2021 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 08, 2021

Excellent service. Appreciate how the service representative updated us. The wait time was exactly what was said. More

by copperjones50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt
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Oct 11, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 07, 2021

Great service, friendly staff. Kept me informed and recommended future work that I am able to schedule at a later date. More

by ruthangel2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Gilbertson
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Oct 10, 2021 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford White Bear Lake and we hope to be of service again in the future.

October 07, 2021

Great Service. Salesman and finance personnel were exceptional . Vehicle was in stock and price was good More

by lhancoc1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
pete and Nemo
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Oct 10, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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