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Apple Ford White Bear Lake

White Bear Lake, MN

Overview
Employees
Reviews
Vehicles
4.5
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,292 reviews

October 12, 2021

I had my first service performed at AutoNation Ford White Bear Lake, and the service and dedication of the team was excellent. I requested additional work (install wheel liners and mud flaps) for accessories More

by PopsinWBL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
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Oct 18, 2021 -

Apple Ford White Bear Lake responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 11, 2021

Overall it was a good experience it took a little more time than I thought but it wasn't too bad good job More

by Wmgoulet2430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn quick lane
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Oct 14, 2021 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 08, 2021

Excellent service. Appreciate how the service representative updated us. The wait time was exactly what was said. More

by copperjones50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt
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Oct 11, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 07, 2021

Great service, friendly staff. Kept me informed and recommended future work that I am able to schedule at a later date. More

by ruthangel2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Gilbertson
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Oct 10, 2021 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford White Bear Lake and we hope to be of service again in the future.

October 07, 2021

Great Service. Salesman and finance personnel were exceptional . Vehicle was in stock and price was good More

by lhancoc1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
pete and Nemo
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Oct 10, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 06, 2021

Spent a lot of money on repairs. Thought a car wash isn’t too much to expect. More

by Hamma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zzzz
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Oct 09, 2021 -

Apple Ford White Bear Lake responded

Hi Hamma, we appreciate you taking the time to respond. The staff at AutoNation Ford White Bear Lake take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (651) 301-8386. We hope to hear from you.

October 05, 2021

These people are very very good and helpful with everything you would need help with did very excellent job thank you very much More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Obada
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Oct 05, 2021 -

John responded

Good job thank you

October 04, 2021

They were very helpful over the phone and in person. I’m from out of state and had no problems getting most of the process done over the phone. Avel has been great through the whole thing, making sure all m More

by Shanna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avel Obama and Anya Schmidt
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Oct 07, 2021 -

Apple Ford White Bear Lake responded

Hello Shanna, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 04, 2021

Excellent service department knowledgeable courteous staff will work with you to overcome a problem to your satisfaction More

by fbruns1940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Minar
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Oct 07, 2021 -

Apple Ford White Bear Lake responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 02, 2021

Excellent. Treated very well. Informative, patient. Kept me updated on the progress of my order. More

by pajq76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Neidermyer, Richie Aboody, Mitch Gilbert
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Oct 02, 2021 -

pajq76 responded

Thank you for the excellent service. I came back to purchase new because I always receive great service at AutoNation.

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