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Apple Ford White Bear Lake
White Bear Lake, MN
1,297 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,297 reviews
October 20, 2021
Mert is awesome he kept in touch and gave updates instead of me just sitting around wondering all day about my car and fixed the issues - Thank you instead of me just sitting around wondering all day about my car and fixed the issues - Thank you More
by Anne F
Employees Worked With
Mert
October 20, 2021
Matthew was great to work with. He was responsive to my texts, kept me up to date on my warranty claim, and helped me get all my items from my vehicle when I had to leave it overnight. The repairs turned texts, kept me up to date on my warranty claim, and helped me get all my items from my vehicle when I had to leave it overnight. The repairs turned out great and my truck sounds like new. More
by Pete
Employees Worked With
Matthew
October 20, 2021
Very friendly staff. Suggested several other Service items that needed to be done to keep my Fusion running smoothly, besides the Brakes that I had come in for. My car was ready when promised. items that needed to be done to keep my Fusion running smoothly, besides the Brakes that I had come in for. My car was ready when promised. More
by Service 10/19/2021
Employees Worked With
Tim, Mike (shuttle), Amy
October 19, 2021
I have dealt with Russell before and again would look forward to dealing with him again. Especially his help with the computer electronics setting up. Also nice he laughs at my jokes! Treats me like forward to dealing with him again. Especially his help with the computer electronics setting up. Also nice he laughs at my jokes! Treats me like I like to be treated! More
by waynekelm13
Employees Worked With
Russell Neidermyer
October 19, 2021
I pre-ordered a new Maverick. From start to finish the process was fantastic. My questions were always answered promptly and I got regular updates throughout the build cycle. Delivery was great and it cou process was fantastic. My questions were always answered promptly and I got regular updates throughout the build cycle. Delivery was great and it couldn't have been a more seamless process. I definitely recommend them if you're looking for a Ford. More
by gedna002+dealerrater
Employees Worked With
Pete
