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Apple Ford White Bear Lake
White Bear Lake, MN
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,292 reviews
October 19, 2021
I have dealt with Russell before and again would look forward to dealing with him again. Especially his help with the computer electronics setting up. Also nice he laughs at my jokes! Treats me like forward to dealing with him again. Especially his help with the computer electronics setting up. Also nice he laughs at my jokes! Treats me like I like to be treated! More
by waynekelm13
Employees Worked With
Russell Neidermyer
October 19, 2021
I pre-ordered a new Maverick. From start to finish the process was fantastic. My questions were always answered promptly and I got regular updates throughout the build cycle. Delivery was great and it cou process was fantastic. My questions were always answered promptly and I got regular updates throughout the build cycle. Delivery was great and it couldn't have been a more seamless process. I definitely recommend them if you're looking for a Ford. More
by gedna002+dealerrater
Employees Worked With
Pete
October 17, 2021
Friendly folks but parts slow to come these days and work takes more time that expected, especially when you wait outside on a bench - too many not wearing a mask inside. Am vaccinated, but life is still ris takes more time that expected, especially when you wait outside on a bench - too many not wearing a mask inside. Am vaccinated, but life is still risky inside with unmasked people you don't know. With winter coming, probably won't return. More
by newmaster2
Employees Worked With
Edge
October 16, 2021
Well they were very busy. She squeezed me in to which I am very thankful. am very thankful. More
by Redjeepwrangler
Employees Worked With
Eddie was a sweetheart and brought me a bottle of water. I don’t remember the name of the girl who got me my oil change but she was the only girl working the service desk.
