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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,292 reviews

October 26, 2021

We were treated well. The staff was friendly. We were able to bring home our new vehicle home in 1 day. More

by Glenminder52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete
Oct 29, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2021

Always responsive by the technicians and support staff. Work is performed at a quality level within the quoted time More

by Hummer754
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 29, 2021 -

Apple Ford White Bear Lake responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 26, 2021

AutoNation Ford White Bear Lake service department was quick ,easy and competitively priced service. I always trust my Ford at Ford Service Centers. More

by youngman60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Jensen
Oct 29, 2021 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2021

Dylan Buege Was very helpful. Tried to get all my questions answered. The whole process was hours. So I wish that was cut down. But they were very attentive. More

by Salina77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Buege
Oct 26, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 22, 2021

Steve gave me timely updates for the repair and the vehicle was fixed as requested. More

by djpgroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 26, 2021 -

Apple Ford White Bear Lake responded

Hi Djpgroup, your comments keep us motivated and working hard for all our guests! If you need more help, our team is available to talk -- safe travels!

October 22, 2021

Great Service! Car was very clean when returned!! Work competed on time. Wish you still had loaner cars. More

by rdbarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Oct 26, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 22, 2021

I was extremely impressed with the service department, quality staff and first class treatment. I would highly recommend this dealership More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk
Oct 26, 2021 -

Apple Ford White Bear Lake responded

Thanks Jim, for leaving us this response. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 20, 2021

Mert is awesome he kept in touch and gave updates instead of me just sitting around wondering all day about my car and fixed the issues - Thank you More

by Anne F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mert
Oct 25, 2021 -

Apple Ford White Bear Lake responded

Hi Anne, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 20, 2021

Matthew was great to work with. He was responsive to my texts, kept me up to date on my warranty claim, and helped me get all my items from my vehicle when I had to leave it overnight. The repairs turned More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
Oct 25, 2021 -

Apple Ford White Bear Lake responded

Hi Pete, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 20, 2021

Very friendly staff. Suggested several other Service items that needed to be done to keep my Fusion running smoothly, besides the Brakes that I had come in for. My car was ready when promised. More

by Service 10/19/2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Mike (shuttle), Amy
Oct 25, 2021 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!

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