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Apple Ford White Bear Lake

White Bear Lake, MN

Overview
Employees
Reviews
Vehicles
4.5
1,297 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,297 reviews

November 09, 2021

Was in for recall work. It was performed in a timely manner. Service Advisor was great ! More

by Marla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Vang ?? I think. Great guy.
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Nov 10, 2021 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 08, 2021

Taylor Leyk and Phil Goldman were terrific in getting us a direct trade for my 2011 Ford Ranger. The first vehicle we picked out didn’t work out and they were able to find another vehicle that fit our needs More

by petealexmilt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Leyk, Phil Goldman
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Nov 09, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford White Bear Lake! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 07, 2021

Had an appointment and a contact person who kept in contact. Gave me updates on the service and listened to my issues with the car. More

by Ded6295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
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Nov 09, 2021 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Have a great day!

November 06, 2021

We had a call back on our vehicle. The dealer set us up with a ride home and a ride back to pick up our vehicle great service More

by pchurls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know names
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Nov 09, 2021 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

November 05, 2021

Appreciate all the hard work from all the team at auto nation to help me answer all my question and concerns More

by kaywdbry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Confidence, service dept…
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Nov 08, 2021 -

Apple Ford White Bear Lake responded

Hi. We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2021

I had a great experience. Avel was an absolute pleasure to work with! I would highly recommend him to anybody looking for a vehicle. More

by New Explorer Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avel Obada
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Nov 06, 2021 -

Apple Ford White Bear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. Thanks again for the recommendation, and have an amazing day!

November 02, 2021

Excellent experience with salesman. No pressure great price! Very professional.Very clean showroom and answered all my questions. Definitely will be going back! More

by Klundsk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Turgeon
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Nov 06, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 02, 2021

Seamless process, knowledgeable staff during the purchase of our Ford Explorer. Thank you to Pete and Richie for their help! More

by Stacy P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete, Richie
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Nov 06, 2021 -

Apple Ford White Bear Lake responded

Hi Stacy, we're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.

November 01, 2021

They continually disappoint me in the service department. Asked for services are not performed, critical repairs needed are not communicated until I picke up the car, requiring another visit. More

by wasp.frolic_0w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Dowell
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Nov 03, 2021 -

Apple Ford White Bear Lake responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (651) 301-8386. We'd appreciate the chance to make your experience a positive one.

October 31, 2021

Matt was very helpful and was spot on with the timing estimate, which was appreciated. More

by O3191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Nov 03, 2021 -

Apple Ford White Bear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

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