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Apple Ford White Bear Lake

White Bear Lake, MN

Overview
Employees
Reviews
Vehicles
4.5
1,297 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,297 reviews

November 28, 2021

They were very supportive and knew exactly what I wanted to be done to get my truck oil change and for all around maintenance. More

by lavic.her
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Dec 02, 2021 -

Apple Ford White Bear Lake responded

Hi Lavic, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 25, 2021

Got my truck in on time and back to me done at the they said it would be done More

by Funpub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Dec 02, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 25, 2021

Great dealership. Great sales lady Taylor. Awesome experience. Would recommend this dealership to my family and friends. More

by willjenn20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor, Garrett
Report | Print
Dec 02, 2021 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford White Bear Lake and we hope to be of service again in the future.

November 24, 2021

They installed a new air bag and made new keys, Will need a oil change soon. All is good as of now. More

by lewison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 26, 2021 -

lewison responded

I just got the truck, have not put many miles on it yet, but will need a oil change and a grease job soon Thanks foe reminding me ...

November 23, 2021

Excellent service. Knowledgeable staff. Vehicle was finished sooner than expected. I’ll be back for next recommended service. More

by annradajoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 26, 2021 -

Apple Ford White Bear Lake responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

November 23, 2021

I had a great experience at this dealership and Steve is an outstanding remarkable service agent More

by Jjbjornlie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen, Sydney Thorp
Report | Print
Nov 23, 2021 -

Jjbjornlie responded

Steve is an understanding staff person call on him

Nov 23, 2021 -

Jjbjornlie responded

Fantastic dealership

November 22, 2021

We have unfortunately had our third poor experience with service. Of being sold expensive possible solutions, told things were repaired, then still having the same problems. Each and every time we have le More

by Slm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Report | Print
Nov 25, 2021 -

Apple Ford White Bear Lake responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (651) 301-8386 to discuss what we can do to help.

November 22, 2021

Top notch service….James is the best. Wishing Dave a Top notch service….James is the best. Wishing Dave a very happy, healthy retirement! Thank you! More

by carolynhartmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Murtha and Dave
Report | Print
Nov 25, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 21, 2021

Pete was easy to work with. Everything was smooth and got out the door quickly. More

by Jselden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 25, 2021 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2021

Service was excellent. My vehicle was done ahead of time which was nice. Loaner process was no problem. More

by dfmoranmmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 22, 2021 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

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