Apple Ford Shakopee - Service Center

The overall service at Apple Ford in Shakopee was very good. Everyone working was friendly and my car was done very efficiently. Also the pricing at Apple Ford is reasonable. My experience there was a goo good. Everyone working was friendly and my car was done very efficiently. Also the pricing at Apple Ford is reasonable. My experience there was a good one and I will be back next time. More

I have to say Collin Duff is my Favorite by far! He is always helpful, pleasant and professional. It is fun working with him and I would recommend anyone to service their vehicle at Apple Ford Shakopee. always helpful, pleasant and professional. It is fun working with him and I would recommend anyone to service their vehicle at Apple Ford Shakopee. More

Collin Duff was my service consultant today for my service appt. He came out to my car within a minute of me pulling up and was friendly and got my service work going very fast. I just needed new wi service appt. He came out to my car within a minute of me pulling up and was friendly and got my service work going very fast. I just needed new wiper blades and Collin made sure I was in and out in about 10 minutes. I love Apple Ford of Shakopee!!!! More

I bought tires from Collin for my wifes Lexus. Service was excellent. Price was extremely competitive and the speed was decent as well. Felt like my car was in good hands. Thanks apple ford! was excellent. Price was extremely competitive and the speed was decent as well. Felt like my car was in good hands. Thanks apple ford! More

I wish you had a larger number than 5 to rate on. I was giving better service than I ever have received before. I give him all 10's. He helped me understand things. He put them in a common females persp giving better service than I ever have received before. I give him all 10's. He helped me understand things. He put them in a common females perspective. More

The customer service has always been outstanding! I recommend all my family and friends to Apple Ford of Shakopee. I drove out of my way with a leaky tire just to take it Apple Ford. I even drove past recommend all my family and friends to Apple Ford of Shakopee. I drove out of my way with a leaky tire just to take it Apple Ford. I even drove past a local tire shop. The service department is very clean and I have 100% confidence in the staff and that my vehicle is safe. I do not feel taken advantage of at all in regards to the cost, service and explanation of requested repairs. I refer non-Ford drivers to Apple of Shakopee and they have all remained loyal customers. I can say without a doubt that the customer service at Apple Ford is the best I have received consistently over a number of years. Thanks so much you guys! You're the best! More

We took our Ford Escape in to be serviced at 15,000 miles last Saturday, 11/12. It was discovered that there was a large nail in the right rear tire in the side wall. We were all very surprised that it was n last Saturday, 11/12. It was discovered that there was a large nail in the right rear tire in the side wall. We were all very surprised that it was not flat. Since we had purchased extra coverage for maintenance, the tire was under warranty. The dealership did not have any of the right size tire in the brand for the Escape. Collin Duff made some quick phone calls to locate one at a tire distributor. We were fortunate that they were able to find one and have it delivered in two hours. The spare was put on the Escape so I could go home until the new tire arrived. Collin called us back to say the tire had arrived and it was mounted on the rim. We just needed to bring the Escape back and they would switch the tires. It was great to have such a quick reaction to our situation. I could have taken the Escape back in on Monday morning but it would have been challenging. I had to be at the airport to catch a flight to the East Coast. It definitely took some stress off of us which we greatly appreciate. Thanks for your help. More

I brought my truck in for service and felt I was I brought my truck in for service and felt I was overcharged. I made my dissatisfaction known here on dealer Rater, this received the store owners at I brought my truck in for service and felt I was overcharged. I made my dissatisfaction known here on dealer Rater, this received the store owners attention and he called the store. I had not spoken with anyone other than the service writers about my price concern. So when the shop manager called me to straighten this out I was very pleased. My friends have fleet service at Apple and have always recommended them highly. More

I think to charge to reset trouble light and then charge the labor to repair the problem is too much. i would understand the charge if i didnt get the repairs done. the labor to repair the problem is too much. i would understand the charge if i didnt get the repairs done. More

As usual my experience with Apple Ford in Shakopee was very good. Great service and advice as to what service needs to be done with the vehicle. I enjoy have my vehicles serviced here. very good. Great service and advice as to what service needs to be done with the vehicle. I enjoy have my vehicles serviced here. More