Apple Ford Shakopee

I really enjoyed buying my car from your dealership. The sales guy Jeff was great to work with. The car is fantastic and drives perfect. I did not feel pressured to purchase but with the great price and the sales guy Jeff was great to work with. The car is fantastic and drives perfect. I did not feel pressured to purchase but with the great price and the great service from Jeff it was a given. Thank you very much for being a great place to buy a car. You have me as a customer for life. So for that I rate you all a perfect score. Thanks again Daryl Hesch More

Nick Ruge and his team of friendly, professional and qualified technicians did a great job servicing my Ford Escape. I had gone into a “big name" service station to get a free oil change with a coupon I qualified technicians did a great job servicing my Ford Escape. I had gone into a “big name" service station to get a free oil change with a coupon I had, while in there I was told that I needed a couple tires; which I already knew. But also was also told that I needed all new shocks and struts...hum, really on 53,000 miles. I called Apple Valley Ford and talked to Nick and he gave me the "Meet or Beat' deal on the tires. While the tires were getting mounted and alignment he checked out the allegedly bad shocks and struts and said there was nothing wrong with them. Thanks guys you just saved me a few hundred bucks. The difference in my ride now is smooth sailing and couldn’t be happier. We will be back in a heartbeat. More

I bought a Caddy SRX used from Ford. There were a few issues with it. However, they have fixed everything that has been a problem. They are considerate and friendly. They have been good at there job sinc issues with it. However, they have fixed everything that has been a problem. They are considerate and friendly. They have been good at there job since we've been buying our vehicles here going back to 1999. Thank you for the great job. More

Before I went to Iraq, I had my car serviced(tranny) I Before I went to Iraq, I had my car serviced(tranny) I spend a year in Iraq, get home,,car is still not right(car was parked in my Father's garage th Before I went to Iraq, I had my car serviced(tranny) I spend a year in Iraq, get home,,car is still not right(car was parked in my Father's garage the whole time) Apple Ford -shakopee told me i needed to rebuild my tranny((WHAT!!!!!)) Because of 1 peice of paper that wasn't filled out correctly, or had missing info the warranty would not be enforced, my Father tried calling the service manager and the manager of the whole dealership but calls were ignored, my father and step mom had bought many vehicles from ford-shakopee and spend $1000's using the service dept. Being a good and returning customer wasn't good enough. I was forced to pay full price for my tranny repair, my father is so upset with the way I was treated and the way he was ignored that WE WILL NEVER BUY or have another CAR SERVICED by apple ford of shakopee. More

Bob was so friendly and helpful. Actually, every person I came in contact with was awesome: the finance manager (Katie, I think), another sales person who helped us while Bob was finishing with another cu I came in contact with was awesome: the finance manager (Katie, I think), another sales person who helped us while Bob was finishing with another customer, and the manager who is helping me find a floor mat for my vehicle. AFter the sale, bob gave me a big hug. I know that when I visit the dealer again, I will be welcomed with a smile. More

I just purchased an Edge Limited.Kristine was my sales person and she was very nice to work with. She showed me a couple of vehicles and I took them on test drives. I really liked the Edge. Kristine wa person and she was very nice to work with. She showed me a couple of vehicles and I took them on test drives. I really liked the Edge. Kristine was very helpful and informative about the vehicle. This was the first time I had a lady sell be a vehicle and she really made me feel comfortable. I may need some help from time to time to figure out how the computer works in this vehicle. I think it has too much computer stuff in it for me to figure out, but I am going to review the CD and see if that helps. All your dealership people have had a good impression on my husband and I, they are all very kind and helpful and know their job. More

Apply Valley For in Shakopee has always done well by us. A very reliable dealership. We have all of our service work done at this dealership. It is very conveneint to have a courtesy car to take me back h A very reliable dealership. We have all of our service work done at this dealership. It is very conveneint to have a courtesy car to take me back home or work and then to pick me up when my vehicle is ready. The keep us informed as to what is being done and why. Honoring our decisions as to what work will be done and when. Very capable and knowledgeable employees. Our experience has been super! More

An outstanding experience. Everyone treats you great. An outstanding experience. Everyone treats you great. The work is always first rate. I own a Chevy and have been using Apple Ford for all of my s An outstanding experience. Everyone treats you great. The work is always first rate. I own a Chevy and have been using Apple Ford for all of my service. When I purchase a new truck, I will look strongly at the Ford. If I decide to purchase a Ford it will be from Apple Ford. More

The team at Apple Ford made the purchase of my pre-owned truck easy. Prompt responses to questions, quick response from from the service department, and electronic handling of the financing resulted in pai truck easy. Prompt responses to questions, quick response from from the service department, and electronic handling of the financing resulted in pain-free buying. I got a great price on my pre-owned F150 and a fair price on my trade-in Town Car. As an experienced woman buyer, I appreciated their acceptence of my decisions without pompous interjections of what I need. They had no problem with my dog accompanying me during the process and the coffee was pretty good too. I have been driving my truck for the past 2 years trouble free. I get upgrade offers now and then, but no need for that yet. I recommend Apple Ford for buyers that don't wish to make spending the money an extended experience because they can deliver fast service. More

My main gripe is with the monthly quotes for a vehicle Iwould not accept if it was given to me FREE! I keep gettong quotes for a new Ford Edge - my vehicle is paid for and I am not in the mood to get int Iwould not accept if it was given to me FREE! I keep gettong quotes for a new Ford Edge - my vehicle is paid for and I am not in the mood to get into another car loan just yet! I have the regular service performed by the dealer, so I kniow first-hand what is available at the dealership. I have called and emailed the dealership to stop these annoying quotes for something I do not want, desire or need - all to no avail! The next time I go in for service, I am going to speak to the sales manager personally about this harrassment. More