Apple Ford Shakopee

Kif Patrick provided an excellent first new car buying experience for me. He helped to locate a 2012 Focus that met all of my stringent criteria and kept me informed every step of the way. Kif was honest, experience for me. He helped to locate a 2012 Focus that met all of my stringent criteria and kept me informed every step of the way. Kif was honest, fun, friendly, and even entertaining! Truly, his level of service and positive attitude is what kept me at Apple Ford Shakopee (since I live in Saint Paul, MN). The Entire Process: I came to Apple Ford Shakopee by way of a nicely priced and configured 2012 Focus shown on their website. I came in unannounced and 30 minutes before door close on a Saturday. Kif helped me to determine that the Focus I was interested in was at Apple Ford's other location and he scheduled to retrieve the car the following Monday; I test drove another Focus that was on the lot that same night. On Monday, he informs me that the other dealership had actually sold the Focus in question. We arranged for a dealer-to-dealer trade of a similar model to occur the next day (Tuesday). Later that night I got cold feet and asked, via email, to trade for a differently configured Focus at a Wisconsin dealership that I found online. I was a bit nervous since I already committed to purchasing the other Focus, but Kif reported back as no problem and wanted to get a Focus that I would enjoy. Since this was a new car purchase, I had very precise criteria on the color and optional packages dismissed similar models based on color and/or features I did not want. Kif really went above and beyond my expectations to follow through on this and did so without hassle. Thanks Kif! More

I have to say Collin Duff is my Favorite by far! He is always helpful, pleasant and professional. It is fun working with him and I would recommend anyone to service their vehicle at Apple Ford Shakopee. always helpful, pleasant and professional. It is fun working with him and I would recommend anyone to service their vehicle at Apple Ford Shakopee. More

Collin Duff was my service consultant today for my service appt. He came out to my car within a minute of me pulling up and was friendly and got my service work going very fast. I just needed new wi service appt. He came out to my car within a minute of me pulling up and was friendly and got my service work going very fast. I just needed new wiper blades and Collin made sure I was in and out in about 10 minutes. I love Apple Ford of Shakopee!!!! More

I bought tires from Collin for my wifes Lexus. Service was excellent. Price was extremely competitive and the speed was decent as well. Felt like my car was in good hands. Thanks apple ford! was excellent. Price was extremely competitive and the speed was decent as well. Felt like my car was in good hands. Thanks apple ford! More

I wish you had a larger number than 5 to rate on. I was giving better service than I ever have received before. I give him all 10's. He helped me understand things. He put them in a common females persp giving better service than I ever have received before. I give him all 10's. He helped me understand things. He put them in a common females perspective. More

The customer service has always been outstanding! I recommend all my family and friends to Apple Ford of Shakopee. I drove out of my way with a leaky tire just to take it Apple Ford. I even drove past recommend all my family and friends to Apple Ford of Shakopee. I drove out of my way with a leaky tire just to take it Apple Ford. I even drove past a local tire shop. The service department is very clean and I have 100% confidence in the staff and that my vehicle is safe. I do not feel taken advantage of at all in regards to the cost, service and explanation of requested repairs. I refer non-Ford drivers to Apple of Shakopee and they have all remained loyal customers. I can say without a doubt that the customer service at Apple Ford is the best I have received consistently over a number of years. Thanks so much you guys! You're the best! More

I drove hundreds of miles, from kansas, out of my way to buy a brand new ford flex and it was definitely worth the effort. Kif Patrick was the salesman and he ensured an excellent and hassle free experienc buy a brand new ford flex and it was definitely worth the effort. Kif Patrick was the salesman and he ensured an excellent and hassle free experience. The price was excellent for both the flex and my trade. The price was better than edmunds TMV or the usaa buyer service by quite a bit. I have bought many new cars and this has been the best experience by far. I never felt as if I had BOHICA written all over me as I have in the past. Their parts department was good too. The clear bra on the car was put on so well I initially thought they had forgot I wanted it. If you have the means I would definitely recommend them to you. I know that on these Internet review sites there can be fake reviews but I am definitely a real person. More

I found two vehicles on line that I was interested in and emailed the dealership. Cathy followed up and was very responsive to our needs and what would work best for our family. She took care of everything s emailed the dealership. Cathy followed up and was very responsive to our needs and what would work best for our family. She took care of everything so that when we came in to view the vehicles we were interested in we were able to do so and the entire process was smooth and enjoyable. Cathy was fun and pleasant to work with! Thanks so much as my son LOVES his new truck!!! More

Excellent job, Cathy came in sick to help my son buy a used Explorer and get financing needed. A-1 experience by Cathy and staff used Explorer and get financing needed. A-1 experience by Cathy and staff More

We took our Ford Escape in to be serviced at 15,000 miles last Saturday, 11/12. It was discovered that there was a large nail in the right rear tire in the side wall. We were all very surprised that it was n last Saturday, 11/12. It was discovered that there was a large nail in the right rear tire in the side wall. We were all very surprised that it was not flat. Since we had purchased extra coverage for maintenance, the tire was under warranty. The dealership did not have any of the right size tire in the brand for the Escape. Collin Duff made some quick phone calls to locate one at a tire distributor. We were fortunate that they were able to find one and have it delivered in two hours. The spare was put on the Escape so I could go home until the new tire arrived. Collin called us back to say the tire had arrived and it was mounted on the rim. We just needed to bring the Escape back and they would switch the tires. It was great to have such a quick reaction to our situation. I could have taken the Escape back in on Monday morning but it would have been challenging. I had to be at the airport to catch a flight to the East Coast. It definitely took some stress off of us which we greatly appreciate. Thanks for your help. More