Apple Ford Shakopee

Anthony was very helpful helping me find my Ford Escape. He was able to contact other dealerships and find one in the color I wanted and with all of the amenities that I was looking for. The customer servi He was able to contact other dealerships and find one in the color I wanted and with all of the amenities that I was looking for. The customer service was great and Anthony was very knowledgable. When I took my car home, he helped me go through all of the technology and taught me how to use it. I left the dealership with the car I wanted, knowledge about how to use it and a great customer service experience. More

Anthony and Mark were very helpful in finding a vehicle that suited our needs and was within budget. Our Financing went so smooth. We were able to come back from test driving, sign and take vehicle home ne that suited our needs and was within budget. Our Financing went so smooth. We were able to come back from test driving, sign and take vehicle home next day (after detailing and tire rotation). Best sales people that we have ever worked with! More

My husband and I had a great experience with Apple Ford Shakopee. Cathy really listened to what we wanted, was patient, and did a great job explaining all the details to us. My only complaint about this Shakopee. Cathy really listened to what we wanted, was patient, and did a great job explaining all the details to us. My only complaint about this dealership is how much they stress completing the satisfaction surveys. That is why I gave a 4 for customer service rather than a 5. Also, this is a non-negotiating dealership, which is nice on one hand, but limiting on the other. That is why I again gave a 4 rather than a 5. Overall, Cathy (and her manager Katie) were very professional. We were treated with respect and had a great experience. They really do everything they can to make you feel important and help you get exactly what you want at a good price. I would recommend this dealership to my friends and family. More

Mark was great to work with. He did not tell us what to buy. He asked us what we wanted, and he got it for us. The dealership was well organized and accomodating. buy. He asked us what we wanted, and he got it for us. The dealership was well organized and accomodating. More

Our sales person Mark Herman was accessable and very accomodating. Mark answered all of our questions and we left with a new F-150 that we will enjoy for years to come. I would recommend Mark to anyon accomodating. Mark answered all of our questions and we left with a new F-150 that we will enjoy for years to come. I would recommend Mark to anyone that is looking for a new truck...we test drove Chevy and Dodge but found that Ford was by far the better value and vehicle. More

We picked the car out online. When we arrived at the dealer the car was inside and ready for us to look over. Mark, our saleman, explained all the features of the car and how it compared to other vehic dealer the car was inside and ready for us to look over. Mark, our saleman, explained all the features of the car and how it compared to other vehicles. When we went back to sign for the vehicle, everything was ready to go which made the process very quick. Mark went the extra mile to get our phone connected to the SYNC in our vehicle, programmed an extra key for us, personalized the key code entry to a number that we would remember. Saved us several hours of reading through the owners manual. Overall, a great experience! More

I came in to trade my SUV for a more economical car. Patrick was very friendly and helpful. Ryan McCormick gave me a good price on my trade in. However, I did not like the original car I chose after d Patrick was very friendly and helpful. Ryan McCormick gave me a good price on my trade in. However, I did not like the original car I chose after driving it a few days. Though it was an "as is" purchase, I was given a 30 day return rider. I came back on a day Patrick was ill so Ilaisa helped me. He drove to The dealership in Apple Valley where he found the car I would purchase, Hyundai Elantra 2007. It had scrapes and scratches so Patrick had it buffed and touched up by the professional body dept. there. They did a great job. All this was approved by Ryan McCormick. Thank you so much to you all at Apple Ford, Shakopee, MN. Sheila More

I called on an online ad for a 2009 Fusion. Art, who answered the call was very informative and verified that the car was available. We made an appointment to meet Cathy in less than an hour. When I arr answered the call was very informative and verified that the car was available. We made an appointment to meet Cathy in less than an hour. When I arrived Cathy had the car deicing and we were ready to go for a ride. The car showed well and Cathy went over the features of the car and the dealership. She made me feel so at ease about the car that I forgot to ask about the Autocheck that I would never think of not looking at prior to buying. Well, I bought the car and remembered the next day about the Autocheck. Everyone at the Dealership was great and made me feel really good about the total experience. I have now had the car for two full days and really like it! Thank you!! More

I purchased a used car in April. Anthony was my sales consultant. He was a terrific! I was looking for a family vehicle and he worked very hard to find the right one. I would definatly recommend going to consultant. He was a terrific! I was looking for a family vehicle and he worked very hard to find the right one. I would definatly recommend going to Apple Ford! Make sure you ask for Anthony. More

After visiting about 10 or so dealerships looking at cars, Apple Ford Shakopee had the combination of the car I wanted and a great price. I went in with the "X-Plan" discount, but Kif Patrick beat that cars, Apple Ford Shakopee had the combination of the car I wanted and a great price. I went in with the "X-Plan" discount, but Kif Patrick beat that price by $600, even accounting for all of the incentives. (Another dealership had offered fundamentally the same car for $1 under the X-Plan price, but I would have had to wait at least a week for the car. Having the car in hand for $599 less is a winner.) The sales process was smooth - the only technical difficulty involved a leaky pen. If you can buy a new car, and the only complaint is about a pen, Apple Ford is doing well. Great work, Kif and the managers and finance team! More