Apple Ford Shakopee

We had a great experience with this dealer. Were were looking at suv's on their site and found one we liked, but when we drive the 6 hours to pick it up. We changed our minds on that specific one. They m looking at suv's on their site and found one we liked, but when we drive the 6 hours to pick it up. We changed our minds on that specific one. They made a trip to one of their other dealership locations and brought us another one to view. They found us the perfect one for our needs. They were also great with our 3 wild kids! More

From the get-go, Jeff was very helpful. He sat down with us and figured out exactly what we wanted, and then off we went. He was patient and extremely helpful, and was more than willing to let us test driv us and figured out exactly what we wanted, and then off we went. He was patient and extremely helpful, and was more than willing to let us test drive any vehicles we were interested in. When we finally found "the one", Apple Ford was able to get us a better interest rate on a loan than we were previously approved for - fantastic! And we were able to drive it off the lot that day - very successful visit to Apple Ford! More

We had taken my previously purchased F150 in for it's service and were killing time by looking at the new models. We had previously purchased a 2011 Escape but medical issues forced us into looking at s service and were killing time by looking at the new models. We had previously purchased a 2011 Escape but medical issues forced us into looking at something a little larger. Christine Larson came over and greeted us and we struck up a conversation. We told her our situation and she directed us to an Explorer. We drove the vehicle and decided this suited our needs perfectly. We ended up taking the vehicle that day. There was no pressure exerted on us at all. This is the third vehicle we purchased from this dealership. I think that pretty much says it all. More

I was very please with the service I recieved from Ilaisa, I would rate him a 10 out of 10 for his entire service on selling me a new car & explaning everything very clearly to every question I had. H Ilaisa, I would rate him a 10 out of 10 for his entire service on selling me a new car & explaning everything very clearly to every question I had. He impressed my son & I so now when my son is ready for a new car he will be seeing Ilaisa .I love my car & hope to enjoy it for a long time. He spent alot of time showing me how everything works & helped me set everything up & had me watch so I could learn how to do it.So this is why I'm giving him the rating I have.I want to Thank you Ilaisa for all your help, it was a pleasure dealing with you . More

Working with Shakopee Ford was a great experience. Nick was very friendly and helpfull. He worked with us to find the best finacial options. We received A fair value for our trade vehicle. Many Dealers we was very friendly and helpfull. He worked with us to find the best finacial options. We received A fair value for our trade vehicle. Many Dealers we have went to come back with A very low trade amount. I will be returning there for my future vehicle needs. Thanks Again, More

This was my first experience purchasing my own vehicle. The process is rather intimidating, but Jeff made everything so easy and at times, even fun. He was very receptive to my needs and wants. We had a The process is rather intimidating, but Jeff made everything so easy and at times, even fun. He was very receptive to my needs and wants. We had a small hiccup in the process when a check engine light came on, but Jeff took care of it right away and put me at ease. I knew from my first experience with Jeff that I wanted to buy a car from him. Though I didn't buy the first vehicle he showed me, but he provided me with a lot of knowledge about the purchasing process, which made me feel empowered as a buyer. I appreciated his knowledge of both the products as well as the process. I would be lucky to purchase my next vehicle from Jeff at Apple Ford Shakopee, as would anybody else. More

This dealership is amazing. I live 100 miles plus from Shakopee and there are a lot of dealers I could choose from and this is the third vehicle I have purchased from them. Kal Booth has been my sales pe Shakopee and there are a lot of dealers I could choose from and this is the third vehicle I have purchased from them. Kal Booth has been my sales person each time and with each purchase has amazed me of his knowledge of vehicles and ability to find me the perfect car. My latest purchase is a Ford Fusion and I am thrilled! More

We arrived at Apple Ford Shakopee looking for a used Fusion. We "bumped" into Stephen. He let us know that the car we need to see was showcased inside. Patty and I went through the test drive, feature i Fusion. We "bumped" into Stephen. He let us know that the car we need to see was showcased inside. Patty and I went through the test drive, feature item education, financing and delivery in about 2 hours. Patty was happy to be driving a new car to work the next day. She was amazed that we went from just searching for a car to a car in the driveway went smooth and seamless. Great job Apple. More

We have purchased 10 cars in the last 12 years from Apple Ford of Shakopee. We have been impressed with the sales staffs friendliness and respect for our decisions and ideas about the car WE want. The staff Ford of Shakopee. We have been impressed with the sales staffs friendliness and respect for our decisions and ideas about the car WE want. The staff is superb! From the front deck staff to the mechanics..their professionalism can't be beat. We will not buy any car from any other dealer! Shakopee Ford has our hearts and our business! More

I absolutely love this dealership. We worked with a salesman that is no longer there when we bought a brand new car. The service he provided was second to none.He drove about an hour just for me to fin salesman that is no longer there when we bought a brand new car. The service he provided was second to none.He drove about an hour just for me to finish signing the paperwork after we already had the car. Since the salesman we had the first time was no longer there, we worked with Mark Herman. His service was nearly identical to the prior guy. We bought a newer used vehicle from him. They actually let us take a vehicle home for the weekend (after being approved for credit) to drive and decide if we like it. We did, but we happened to find the same vehicle in a different color with more options. Mark graciously went to get it from their other dealership and had it ready to pick up when we got off of work. Now I was never a fan of Ford, but after we were shown their outstanding customer service I can't really go anywhere else. I love both or our Ford vehicles and am now a fan. If these to guys showed us this much respect with a fun attitude, why would I go anywhere else. I have only been to this dealership 3 times in my life and I love the place. Everyone else there is very friendly and they do indeed care about the customer's experience and happiness. They are not pushy, they want you too pick the vehicle you want. Just a very outstanding dealership. Thank you Mark! More