Apple Ford Shakopee

My wife and I went to Apple Ford to search for a family vehicle. As we approached a vehicle of our interest, Stephen Peters walked out and kindly introduced himself to us. My wife and I had several questio vehicle. As we approached a vehicle of our interest, Stephen Peters walked out and kindly introduced himself to us. My wife and I had several questions for him such as financing options, down payment amount, and credit check. Stephen was able to answer all our questions and gave my wife and me the peace of mind that we were looking for. We knew then and there that we wanted to go with Apple Ford as our vehicle provider. After answering our questions, Stephen offered us a test drive on the vehicle of our liking. After the test drive my wife and I still wanted to see other options. Stephen was very courteous and asked us to come inside and see a selection of vehicles on their website. We saw a vehicle of our liking and within our price range, but it was located at one of their other dealerships. Without hesitation, Stephen called and set for that vehicle to be brought to Apple Ford. When we left Apple Ford that evening all our questions were answered and our vehicle of our liking would be brought over to be test driven. That is what I call customer service. The next day, my wife and I test drove the vehicle and know it was "the one!" Stephen did an awesome job of helping my wife and I find our family vehicle. My wife and I are very happy that we choose Apple Ford. Their staff was very kind and generous making us feel confident with our purchase. My wife and I recommend Stephen Peters or any other Apple Ford staff member, but most important of all we most definitely recommend Apple Ford for your next vehicle purchase! More

Nick Cavallin provided a very low pressure auto buying experience. He listened to what I was looking for in a new Ford Fussion (as far as model, options and color). He did not try to talk me into someth experience. He listened to what I was looking for in a new Ford Fussion (as far as model, options and color). He did not try to talk me into something I was not interested in. He was very knowlegeable on the 2012 Fusion (and my 2002 Taurus trade-in). He continued to checkup on me while I was meeting with the "trade-in" and auto loan staff. Nick also provided me with rides to and from the dealership. Over all the Shakopee staff was very profesional and efficient. The entire new car sale, finacial loan and trade-in process was under four hours. When I picked up the car Nick went through a final fuctional check list with me and has followed up on the sale with a couple of e-mails. The Shakopee detail staff did an excellent job preparing the car for pick up. It was very clean both inside and out. I'll be back to Apple Ford Shakoppe for my next car. More

Thanks Ilaisa for a fabulous experience. We love our new van and would recommend Apple Ford Shakopee to any of our friends and family. Thanks again!! van and would recommend Apple Ford Shakopee to any of our friends and family. Thanks again!! More

apple ford of shakopee is a great dealership because they will do what ever they can to make you comfortable and get exactly what you are looking for and the sales team is very friendly they all congratulate will do what ever they can to make you comfortable and get exactly what you are looking for and the sales team is very friendly they all congratulated me on my new purchase i would highly recommend them More

This is the second vehicle we have bought from Nick, and once again, he did an outstanding job!!! Was very patient with us(over multiple visits) as we tried to determine which vehicle would be the best fit once again, he did an outstanding job!!! Was very patient with us(over multiple visits) as we tried to determine which vehicle would be the best fit for us for both vehcile comfort and also financially. He was very knowledgeable in all aspects of Ford product knowledge, gave us plenty of time to make an informed buying decision. We looked at several vehicles similar to new Ford Escape to compare, comfort level with Nick and the Ford product, were deciding factors that brought us back to Nick and Apple Ford-Shakopee. More

All aspects of my experience at Apple Ford /Shakopee were very positive. All of the employees that I met and dealt with were friendly, helpful and professional. My sales person Nick Cavallin was very knowled very positive. All of the employees that I met and dealt with were friendly, helpful and professional. My sales person Nick Cavallin was very knowledgable about Ford products and he made my buying process much more comfortable. Ilaisa Taloa was helpful in assisting me to better understand the different warranty upgrades and in getting my payments where they needed to be. I have not yet brought my F-150 in to complete the upgraded work, but Mike Secord was very efficient in contacting me to set up the service appointment. I look forward to working with this group at Apple Ford / Shakopee in the years to come. More

We had a great experience with this dealer. Were were looking at suv's on their site and found one we liked, but when we drive the 6 hours to pick it up. We changed our minds on that specific one. They m looking at suv's on their site and found one we liked, but when we drive the 6 hours to pick it up. We changed our minds on that specific one. They made a trip to one of their other dealership locations and brought us another one to view. They found us the perfect one for our needs. They were also great with our 3 wild kids! More

From the get-go, Jeff was very helpful. He sat down with us and figured out exactly what we wanted, and then off we went. He was patient and extremely helpful, and was more than willing to let us test driv us and figured out exactly what we wanted, and then off we went. He was patient and extremely helpful, and was more than willing to let us test drive any vehicles we were interested in. When we finally found "the one", Apple Ford was able to get us a better interest rate on a loan than we were previously approved for - fantastic! And we were able to drive it off the lot that day - very successful visit to Apple Ford! More

We had taken my previously purchased F150 in for it's service and were killing time by looking at the new models. We had previously purchased a 2011 Escape but medical issues forced us into looking at s service and were killing time by looking at the new models. We had previously purchased a 2011 Escape but medical issues forced us into looking at something a little larger. Christine Larson came over and greeted us and we struck up a conversation. We told her our situation and she directed us to an Explorer. We drove the vehicle and decided this suited our needs perfectly. We ended up taking the vehicle that day. There was no pressure exerted on us at all. This is the third vehicle we purchased from this dealership. I think that pretty much says it all. More

I was very please with the service I recieved from Ilaisa, I would rate him a 10 out of 10 for his entire service on selling me a new car & explaning everything very clearly to every question I had. H Ilaisa, I would rate him a 10 out of 10 for his entire service on selling me a new car & explaning everything very clearly to every question I had. He impressed my son & I so now when my son is ready for a new car he will be seeing Ilaisa .I love my car & hope to enjoy it for a long time. He spent alot of time showing me how everything works & helped me set everything up & had me watch so I could learn how to do it.So this is why I'm giving him the rating I have.I want to Thank you Ilaisa for all your help, it was a pleasure dealing with you . More