Apple Ford Shakopee

I searched for a quality used car for weeks. Finally one popped up with Apple Ford in Shakopee. I called my car buddies and they all had good things to say about this dealerhsip. Apple Ford LIVED UP to thei popped up with Apple Ford in Shakopee. I called my car buddies and they all had good things to say about this dealerhsip. Apple Ford LIVED UP to their reputation. I bought the car I wanted at a fair price and when there was a small hickup they JUMPED on it and fixed it immediately. They are great and I am recommending them to everyone I know. Howard Gilles Mayer, MN More

Kal was great to work with. He made sure to ask what I wanted and walked me through the process answering all of my questions and confirming my order prior to the purchase. He also helped with my trade in wanted and walked me through the process answering all of my questions and confirming my order prior to the purchase. He also helped with my trade in. While my new Escape was on order Kal followed up with me weekly to give me an update on the status. Kal knows his cars and although the Escape 2013 was a new vehicle it was obvious he new the car. He is very personable, good sense of humor, and cares about the customer service he provides. I would recommend him to any customer looking for a new car. More

Our experience at Apple Ford Shakopee and working with Kal was one of the best we have ever had as we pursued a new vehicle. Kal was friendly, light hearted (good sense of humor), helpful and extremely kn Kal was one of the best we have ever had as we pursued a new vehicle. Kal was friendly, light hearted (good sense of humor), helpful and extremely knowledgeable about the vehicle. He made us feel comfortable asking questions and explained things so we both understood. We have nothing to suggest for improvement. Thanks, Kal! More

This was my 8th vehicle purchased through Mark Herman. Mark goes out of his way to make the vehicle buying experience stress free and assure the customer is always satisfied. He is very knowledgeable abo Mark goes out of his way to make the vehicle buying experience stress free and assure the customer is always satisfied. He is very knowledgeable about vehicles and what they have to offer. Mark is very personable and friendy and one of the main reasons I return to Apple Ford Shakopee. More

Apple Ford Shakopee made my buying experience easy. I was able to buy a much better car than I expected for the amount of money I was willing to spend. Ilaisa was very helpful. able to buy a much better car than I expected for the amount of money I was willing to spend. Ilaisa was very helpful. More

My overall experience at Apple Ford of Shakopee was excellent. Their Staff was friendly, informative and cared about my overall Customer Satisfaction. Follow-up after the sales has been excellent as we excellent. Their Staff was friendly, informative and cared about my overall Customer Satisfaction. Follow-up after the sales has been excellent as well. Highly recommend looking into Apple Ford off Shakopee! More

During an unexpected visit to the dealership for unexpected servicing. Kal quickly took control of the situation and ensured that the vehicle was serviced quickly and properly under the warranty. unexpected servicing. Kal quickly took control of the situation and ensured that the vehicle was serviced quickly and properly under the warranty. Despite his role as a sales consultant, he was able to quickly understand all areas of the business with ease and professionalism. He also made certain that he explained what the servicing technicians did on the vehicle to ensure satisfaction with my vehicle. Great guy and top notch! Definitely a must go to kind of person. More

Although Kif was very good to work with, I rated the customer service ok because I walked the lot for 15 minutes without seeing a salesperson and when I went into the building to see if someone could he customer service ok because I walked the lot for 15 minutes without seeing a salesperson and when I went into the building to see if someone could help me, everyone seemed very pre-occupied. I approached a desk and the person at the desk didn't even look up from his work to acknowledge me until a lady a little further away called his name. When he did look up, I said "I guess it doesn't look like anyone wants to sell me a car today". It might have sounded like I was joking, but I wasn't. Once Kif was called in to help me, the remainder of the experience was very good. More

This was the third vehicle we bought from apple ford and our experience was wonderfull as always. Our old salesman we used has since retired and we were very happy with Kif. He was very knowledgeable,friend our experience was wonderfull as always. Our old salesman we used has since retired and we were very happy with Kif. He was very knowledgeable,friendly, funny, honest, and in no way shape or form pressured us into any decision. The process was smooth start to finish. The next time we buy a vehicle we will surely go through him More

The following email was sent to the sales manager before we started working with any particular sales person. "My husband and I are very close to purchasing or leasing a new F150 from your dealership. we started working with any particular sales person. "My husband and I are very close to purchasing or leasing a new F150 from your dealership. I am wondering if we could arrange for James Gatto - service consultant - to receive major credit for the sale/lease. He has been wonderful to work with! We experienced a very long day (~ 6 + hours) at your site last week due to lengthy diagnostics regarding our 2003 Mercury Mountaineer (replacing the alternator led to the discovery of a bad PCM....not in stock.) Since we were loaded down, with trailer in tow, on our way to move our eldest son back to UMD, it was wonderful that your team arranged for a full size F150 loaner for us to use. This was followed by a bad fuse regulating the left-rear tail light (discovered and replaced by my husband.) Next, that truck was needed back for sale before the part was in stock, so a replacement car was exchanged. We are now going over the numbers, attempting to make the best decision. James made the long day at the dealership as pleasant as possible, always keeping us informed as to the status of our vehicle. He checked on us while we were travelling the next day. Also, he and Dave have been in touch regarding the status of the part and information regarding the specifics of the new vehicle. We feel that he had been very honest and forthcoming with information, which is truly appreciated. He is the main reason we are following through with the purchase. We have also been in touch with Heather Steinhauer and she has been very nice and helpful (although I think we spoke to every sales consultant in the place last Friday.) I believe Heather will be filling out the paperwork, but we want to make sure you are aware of how much the extra service from James Gatto sealed the deal." The sale process continued with Heather and she was very informational and good to work with. We would gladly recommend this dealership to friends and family. More