Apple Ford Shakopee

We had a great time with the purchase of our 2012 Fusion. Both Dan and IIaisa where great to work with and very helpfull in getting the options we needed. Buying a car is a big decision and with their help Both Dan and IIaisa where great to work with and very helpfull in getting the options we needed. Buying a car is a big decision and with their help is was very easy to have the confidence need to make the purchase. We would purchase from them again. Great Dealer!!! More

Having been visiting from Colorado, I came to Apple Ford in Shakopee after crashing my car on those icy Minnesota roadways the last day of 2012. Since my old car was a Subaru, I was in the market for anoth in Shakopee after crashing my car on those icy Minnesota roadways the last day of 2012. Since my old car was a Subaru, I was in the market for another, but just checking all options from any and every used car lot. Dean LaFleur greeted my father and me strolling through the dealership's options, and we inquired about Subarus, which Dean promtly went to search the company's database. As luck would have it, a 2008 Subaru Outback was being traded in to their lot at that very moment, and quite the upgrade from my 2002 Legacy. Dean was quick to grab the keys and we took it out on the road, driving much like my old one, and came to an agreement on price once returned. After manager approval and finances were finished, the car was sent through the service department, only to have a laundry list of technical problems: the biggest of worries being the head gasket needed full replacement. Since we were all in haste from the clock winding down the year, Dean went ahead and made it right by having his guys do the full over-haul on the car. Having kept me in the loop and been extremely generous throughout the car-buying experience, I cannot help but give Apple Ford in Shakopee perfect marks and a tremendous amount of thanks and gratitude, especially to Dean LaFleur. Thanks again, Dean - I love my car! More

I was very impressed with the execellent service that I received from you. I love my new Ford! Thank you for everything, I would reccommend Apple Ford to anyone looking for a new car. received from you. I love my new Ford! Thank you for everything, I would reccommend Apple Ford to anyone looking for a new car. More

Apple Ford's philosophy states "Our sales consultants aren't paid a commission based on how much they sell. They are compensated based on your satisfaction, which takes all the uncomfortable consultants aren't paid a commission based on how much they sell. They are compensated based on your satisfaction, which takes all the uncomfortable negotiation out of the process and allows them to focus on finding you the best possible car or truck for your needs" (http://www.applefordshakopee.com). My experience at Apple Ford was actually quite the opposite. From the beginning of the experience to the end, something didn't feel quite right. To start off I test drove a used vehicle. I felt the salesmen was more interested in going back to the store to finish the deal than helping me get a good feel for the vehicle and its features. I felt like nothing was explained to me through the whole process, the salesmen was just looking to get a car deal. Obviously it is a sales persons job to make car deals, however I know from experience at other dealerships, pressuring customers is not the only way to achieve this. Once the salesmen discovered he was not making a sale, he got rude and extremely pushy. Also, smart remarks given by the salesmen is not only unnecessary but unprofessional as well. I cannot speak about any of the other staff at the dealership but from my experience I will not be going back. More

I was very happy with my first visit to Apple Ford in 2010 when I was having credit problems and these people were non-judgemental in helping me find a car. After three years of having that car it starte 2010 when I was having credit problems and these people were non-judgemental in helping me find a car. After three years of having that car it started to have problems and so I returned to the dealership to trade up and the hospitality I recieved from Cathy Borgmann, Chad Thompson, and Lisa Mick (a fine well oiled team that can achieve anything I think) would make me recommend this dealership to anyone. They happily took care of my family needs and recognized that I definately needed help, and once again without judging me successfully put my family in a very nice 2013 ford focus (that we are very pleased to have). Thanks again for an outstanding job and keep up the great work. With Friends (yes I say Friends) like you I will be a Ford man for as long as your team and Dealership remain. More

First time Ford customer and will be a returning customer. We were pleased with the service and information we received. Cathy Borgmann was a delight and a breath of fresh air when it comes to deale customer. We were pleased with the service and information we received. Cathy Borgmann was a delight and a breath of fresh air when it comes to dealership sales. We will recommend the dealership to our family and friends. More

After running into a snag with financing Ilaisa and Jake from Financing worked their magic and were still able to get me into the pickup I was looking for. They did a great job, I'm very pleased. from Financing worked their magic and were still able to get me into the pickup I was looking for. They did a great job, I'm very pleased. More

Ilaisa was great at answering all our questions and very receptive to the fact that we purchased a vehicle outside of the ford family. In the future when we are ready to purchase another vehicle we will receptive to the fact that we purchased a vehicle outside of the ford family. In the future when we are ready to purchase another vehicle we will start our search with Apple Ford Shakopee first. More

My experience was the best ever by a dealer. My wife recently bought a Mercedes and the service at the ford dealer was better. I bought a Ford Raptor and Nick the ,sales person , personally detailed my recently bought a Mercedes and the service at the ford dealer was better. I bought a Ford Raptor and Nick the ,sales person , personally detailed my Raptor when I brought it in. Outstanding service!! The custom shop does excellent work and makes sure you are satisfied. Overall excellent!! More

Went there looking for a new FORD Fusion hybrid for my daughter. Cole Dambroten and Pete Taylor went out of their way to find a car that she both loved as well as could afford. We purchased a new 2013 daughter. Cole Dambroten and Pete Taylor went out of their way to find a car that she both loved as well as could afford. We purchased a new 2013 FORD Fusion SE (with several options) and she still came in well under her budget! They also gave her a very fair price for her trade-in vehicle. The finance manager went above and beyond to find her a financing package that was one (1.0) full percentage point LOWER than she could have gotten at her own credit union! I am overwhelmed by the customer service that they provided. The process was quick and easy and we were done in a few hours. Excellent job guys! Thanks! There is no doubt that I will be buying my next MUSTANG GT at APPLE AUTO GROUP!!!! Pete Kokemueller More