Apple Ford Shakopee

I just purchased a new Ford Flex from Marcus at Shakopee Ford. He did a great job in pre and post sale follow up that made the process go smooth. Marcus is a knowledgable rep and i would definitely recomm Ford. He did a great job in pre and post sale follow up that made the process go smooth. Marcus is a knowledgable rep and i would definitely recommend him to anyone looking to buy a Ford. More

While we were waiting for the oil to be changed on our truck, we started checking out the new F-150. Ilaisa asked us if we needed any help and we replied with the notion that if we could get a new truck b truck, we started checking out the new F-150. Ilaisa asked us if we needed any help and we replied with the notion that if we could get a new truck by trading in the old truck and keeping the payments the same, we would be interested. So. He got to work finding the new truck we wanted with even more features than the old vehicle. The financing people were also a big help getting the numbers to work so the payments were the same. There was never any pressure and we could have walked away at any time, but we went through with it. I only wish the paperwork portion wasn't so lengthy. It seems very redundant, tedious, and mostly unnecessary. That's probably more of a Ford issue than the dealership, but it does need to be streamlined somehow. If we didn't know the exact vehicle we wanted, we would have spend far greater time than the six hours it took. However, I'd recommend anyone working with Ilaisa if they want to buy a Ford vehicle. More

Kal Booth was a great help in my purchase. He has a thorough knowledge of all the vehicles and possible options; not to mention his pleasant demeanor. My experience at Apple Ford was a great one and thorough knowledge of all the vehicles and possible options; not to mention his pleasant demeanor. My experience at Apple Ford was a great one and continues to be so. More

Apple auto group in shakoppe had the best price and the after sale experience was friendly as it was prior to the sale. Their sales team is not aggressive. We worked with Chris Randall and were very please after sale experience was friendly as it was prior to the sale. Their sales team is not aggressive. We worked with Chris Randall and were very pleased with his knowledge and dealing. I will recommand Chris and the dealership to anyone looking for a new/used car More

Our experience purchasing a used 2012 Silverado from Apple Ford Shakopee was outstanding! Sales Consultants Cathy Borgman, Nick Cavallin, and Sales Manager Ryan McCormick addressed every concern we had Apple Ford Shakopee was outstanding! Sales Consultants Cathy Borgman, Nick Cavallin, and Sales Manager Ryan McCormick addressed every concern we had, especially those regarding after-market additions made to the vehicle. Cathy Borgman was our primary consultant and went the extra mile to assure that we would be satisfied with our purchase. When we initially decided against the purchase due to the after-market muffler and dual exhaust installed by the previous owner, Cathy and Ryan arranged to restore the truck to its factory exhaust system. Nick educated us on other after-market add ons that are highly desireable features. We are extremely grateful for their assistance, as the truck has every other option we wanted. Had Cathy, Nick, and Ryan not addressed our concerns to the degree that they did, we would not have purchased the truck. They expressed themselves with a friendly and professional demeanor that never approached the hard-sell gimmicks used elsewhere. I will treasure the stories Cathy shared about her great-grandfather who worked on the Minnesota/Ontario border lakes where I was later employed. We would not hesitate to make future vehicle purchases with Cathy Borgman and the wonderful associates at the beautiful showrooms of the Apple Auto Group! Thank you all! More

I came to Apple Ford needing a new, cheap lease and quick. I called and scheduled an appointment with Kal Booth. He quickly responded to my request, and when I came in later that day, He had already pi quick. I called and scheduled an appointment with Kal Booth. He quickly responded to my request, and when I came in later that day, He had already picked out a car for me which was perfect. Kal was great to work with, and never once pressured me into anything. I do have to add that the car I test drove, was sold right under my nose while I was still completing the paperwork. That car was also the ONLY one of it's kind on the lot!!!!! Never fear, Kal quickly searched for the same model and another lot and had it delivered the next day. I'm much happier with the newer car. I would highly recommend Kal for a sales associate to work with. He made the long boring process of car buying quick and interesting! I will be getting my next car from him! More

My wife and I purchased a new 2013 Chrysler 200S from another dealer in Burnsville 6 months ago and had been regretting it ever since. We visited a few other lots and ended up in Shakopee at Apple Ford. another dealer in Burnsville 6 months ago and had been regretting it ever since. We visited a few other lots and ended up in Shakopee at Apple Ford. We were looking to trade in her car for an SUV. The first person we talked to when we walked in was Dan Bonderenko who became our sales rep. Overall in 4 days we were at the lot 4 different times. At first we tried finding a Ford Escape and we had very specific colors and options in mind. Finally they found one for us that came as close as possible to what we were looking for without actually building one which we did investigate also. My wife loved the Escape but I could not so we eventually ended up looking at and purchasing a 2013 Ford Edge Limited. It was about $10,000 more than I planned on spending but I am happy I did. Through out the entire process Dan and all the Sales managers that we worked with extensively were very nice even though we had a 4 year old running around the place like a madman sometimes and we were constantly changing our minds on the options and colors. They were not pushy at all and were extremely patient with our demands. I can honestly say I found a sales rep in Dan and a sales team overall that I would recommend to anyone. More

Ilaisa was very friendly, but not pushy. He was very informative and patient, kept checking on us to make sure we were doing well. Lisa was also very helpful and understanding, even when we didn't ini informative and patient, kept checking on us to make sure we were doing well. Lisa was also very helpful and understanding, even when we didn't initially understand some information. We look forward to having more experiences at this dealership! More

I began going to Apple Ford Shakopee when I moved to the town in summer 2011. This was mainly to its service department, to have my 2001 Focus worked on occasionally. I was always pleased with the profess town in summer 2011. This was mainly to its service department, to have my 2001 Focus worked on occasionally. I was always pleased with the professionalism and courtesy displayed by their service department. I always knew that I'd probably be getting another Focus, as I'd been quite satisfied with mine during the 10 years I'd owned it. And, because of how AFS's service team had treated me in the past, I pretty much had decided I'd be getting a car there. On Tuesday, 2/5/13, I walked in the front door of the main building and spoke with the first salesperson I saw, who turned out to be Stephen Peters. I explained to him my need of a new car, and that I'd pretty much decided I wanted a Focus. He talked me into getting an SE instead of just the regular base model (thanks, Stephen!), and located one in Rochester at another dealership that came in the color that I wanted. His overall attitude was friendly, knowledgeable, and easily accessible if I had a question or concern. He spent a bit of time with me right after the purchase to show me the key areas of operating the car that I would need to know about, and also set up my phone with the SYNC system, and showed me how to run my Ipod with the audio system. I also ended up taking a min-course with one of the salespersons, Kal Booth, in order to learn more about and how to operate parts of the SYNC system I wasn't initially clear on (the manual for the car doesn't cover it well, but Kal had some handouts, so if you're confused about the new technology that cars come with now, ask Kal about a SYNC session - thanks again to Stephen for recommending it to me). So, not only did I have a great experience with having my used car worked on, I had a good experience with purchasing, too. I give them an 'A' for effort and customer service. More

I purchased a 2013 Fusion from Ed and Paul. I would highly recommend both of them and the dealership to anyone. They were extremely knowledgeable and made it fun and easy to purchase. highly recommend both of them and the dealership to anyone. They were extremely knowledgeable and made it fun and easy to purchase. More