Apple Ford Shakopee

wonderful service! this is my 2nd time leading from Apple ford shakopee and I will definitely be back for round 3. joan in finance is simply amazing, down to earth and s this is my 2nd time leading from Apple ford shakopee and I will definitely be back for round 3. joan in finance is simply amazing, down to earth and straight forward. John was more than helpful and never pressured me into anything! Jared was so nice and has an awesome sense of humor. this crew was beyond awesome to me and they are truly an asset to this dealership. took very good care of me and I can't wait to see them again! More

Awesome Experience We had an awesome experience purchasing my new 2015 Ford Escape. No pressure, no price haggling, and got a really fair deal on my trade in. I'd reco We had an awesome experience purchasing my new 2015 Ford Escape. No pressure, no price haggling, and got a really fair deal on my trade in. I'd recommend this dealership anytime! More

Awesome Experience! We had a great experience with Apple Ford Shakopee. RondaKae was incredible! She was patient and explained every aspect of the transaction in clear de We had a great experience with Apple Ford Shakopee. RondaKae was incredible! She was patient and explained every aspect of the transaction in clear detail. Well done!!! More

Great Experience, Exceptional Staff!!! We had a great experience with Apple Ford Shakopee, our sales consultant (Jared Osentowski) went above and beyond to find us a vehicle (Ford Explorer) We had a great experience with Apple Ford Shakopee, our sales consultant (Jared Osentowski) went above and beyond to find us a vehicle (Ford Explorer) that fit our needs and budget, as well as the vehicle had all the updated features (sunroof, backup assist, back hatch assist, side mirror blind spot notification, navigation system) and much more. The finance team was also great. Ryan McCormick in financing also went the extra miles to help us get financed and keep the monthly payment within our budget. He presented our situation and documents to finance companies until he found a match. Buying our pre-owned new Ford Explorer has been the best experience we have ever encountered at a major car dealership. We look forward to a continued relationship with Apple Ford Shakopee. Thank You - Jared, Ryan and the Apple Ford Shakopee Team for your GREAT Service and CARING Demeanor for your Customers. Damon and Tonya Hebert-Dickson June 2015 New Customer More

All good except it took way too long Our sales rep, Chris Phoenix, was great. No complaints against him whatsoever. But we only test-drove one car, liked it and decided to buy immediately Our sales rep, Chris Phoenix, was great. No complaints against him whatsoever. But we only test-drove one car, liked it and decided to buy immediately, yet we were at the dealership for 4+ hours. There must be a way to streamline that process -- perhaps fewer sales pitches for extended warranties and other add-ons? The rating would be 5s across the board if not for far too lengthy buying process. More

excellent service Good selection of vehicles. Price was right. A great show room. Appreciated the effort at showing the vehicle Will buy there again. All good. Strongly Good selection of vehicles. Price was right. A great show room. Appreciated the effort at showing the vehicle Will buy there again. All good. Strongly recommend. More

Best Automobile Experience Phil and I have bought three Fords from Shakopee Apple Ford and were very happy with the experiences each time. We want to thank Stephen for his hard Phil and I have bought three Fords from Shakopee Apple Ford and were very happy with the experiences each time. We want to thank Stephen for his hard work and attention to detail in helping us pick our the right cars for us. More

Buy your car here!!! Great buying experience. They did everything they could to make purchasing our new Escape perfect. Lori helped us find the car that exactly met our ne Great buying experience. They did everything they could to make purchasing our new Escape perfect. Lori helped us find the car that exactly met our needs. More

New Superduty The only hard part of my sales experience was waiting 7-weeks for my F350 to be built, Ed Villavicenio kept me updated on my factory order and made su The only hard part of my sales experience was waiting 7-weeks for my F350 to be built, Ed Villavicenio kept me updated on my factory order and made sure my dealer installed accessories were installed quickly. More

very poor warranty work I bought my 2013 f150 in August of 2013 new. I bought the protection package from them, that included underbody spray and an interior protection. With I bought my 2013 f150 in August of 2013 new. I bought the protection package from them, that included underbody spray and an interior protection. Within a year the undercoat was already chipping and there was a couple stains on the seats and arm rest. I just brought it in today (I live in Fargo me so it is a 4 hour drive to the dealership). When I got it back I looked and the interior they only shampooed the drivers seat , didn't even look at the rest ( I keep a blanket on my back seat and it was in the same spot it was when I dropped it off). On my under oater coating it didn't even look like they washed the dust off before they resprayed over the defaulty undercoat. Yes they just sprayed over top the undercoat that was peeling off! For over $800 protection plan with a 5 year warranty I expected a lot better product in the first place and I really thought that a "creditable" dealership would take care of their customers better than that. More