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Apple Ford Shakopee
Shakopee, MN
478 Reviews
Apple Ford Shakopee works diligently to ensure all our customers are totally satisfied after their dealership visit with us. Even if you didn't invest in your next new vehicle or used car, we want to deliver a positive and pleasant dealership experience. Our team is approachable, knowledgeable and prepared to assist you with whatever you need. We take a pressure-free approach to selling and leasing cars, and we're always respectful of our customers' time, budget and needs. We want you to feel comfortable and relaxed as you browse our new inventory, used car lineup and service menu. Our goal is to cater to all your car-related needs, whatever they might be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 478 reviews
October 16, 2017
Great sales staff, great deals. Ben went out of his way to find me a great deal on an end-of-model year Fusion. He was very knowledgeable, had lots of good suggestions, and has conti Ben went out of his way to find me a great deal on an end-of-model year Fusion. He was very knowledgeable, had lots of good suggestions, and has continued to follow up after the sale. Extremely friendly and personable. This is the second new car I have bought from Apple Ford Shakopee and I will continue to go there. All of the staff including the manager and the finance guy were very friendly and knowledgeable. More
by Wayne Kaniewski
Employees Worked With
Ben McEvers
June 06, 2017
New f-150 Had a great experience buying our new supercrew F-150 , My wife and I felt we had gotten a good deal both on trade and new trucks. Mark Herman ( The G Had a great experience buying our new supercrew F-150 , My wife and I felt we had gotten a good deal both on trade and new trucks. Mark Herman ( The German) was very knowledgeable and helpful about the new Ford . Haven"t had the Truck in for service yet but hope the trend continues. Thanks Warren & Deb. More
by Warren Reed
Employees Worked With
Mark Herman
January 23, 2017
Our new used Ford Edge It was a bit confusing at first, as the car we were going to look at was in a different place from where we were sent to view it . When we sat down to It was a bit confusing at first, as the car we were going to look at was in a different place from where we were sent to view it . When we sat down to work with our salesman everything went fine. Our salesman, Marcus, and the dealership's accountant, Ed. were thorough and made sure that we understood everything. Everyone greeted us and made us feel comfortable from the start to finish. More
by diane
Employees Worked With
Marcus Elizondo, Ed Villavicencio
November 10, 2016
Well taken care of....thank you Paul Talbot Went in for first oil change since my purchase. There were a few issues, Paul Talbot was extremely kind in his recommendations. I always feel that th Went in for first oil change since my purchase. There were a few issues, Paul Talbot was extremely kind in his recommendations. I always feel that they really care about making their customers happy. Very professional !! Andrew in service was very helpful in explaining what needed to be worked on. More
by Camille
Employees Worked With
Andrew , Paul Talbot
August 24, 2016
Amazing Service Advisor I have had several opportunity's to work with service on my ford vehicle and I want to say the Tim Marquardt is an Amazing Employee! I will gladly re I have had several opportunity's to work with service on my ford vehicle and I want to say the Tim Marquardt is an Amazing Employee! I will gladly refer friends and family to this dealership based on the customer service provided. Tim works so hard to make sure everything is done on time and provides lightning fast response to any questions. Tim ..... Thank You for such great service! More
by Ford Guy 2016
Employees Worked With
Tim Marquardt
July 14, 2016
New Car Sale I recently bought a new Ford F-150 from Jen Michel. I had an excellent experience which I knew I would as I had already referred three customers to h I recently bought a new Ford F-150 from Jen Michel. I had an excellent experience which I knew I would as I had already referred three customers to her, all of whom purchased vehicles from her. She kept all of us frequently informed of the progress of the delivery and sale of the vehicles. She is so enthusiastic and makes everyone feel comfortable with the vehicle purchasing experience. She is a great salesperson and i will definitely refer any prospective customers to her. More
by Heiko48
Employees Worked With
Jen Michel, Ryan McCormick, Kal Booth
July 04, 2016
Awesome experience We had a great experience working with Jen Michel. She was knowledgeable, fun and very helpful. They didn't have what we wanted on their lot, but sh We had a great experience working with Jen Michel. She was knowledgeable, fun and very helpful. They didn't have what we wanted on their lot, but she was able to find it and get it there quickly and at a price that was less than we could find anywhere else. I would highly recommend Jen when you are looking for your next vehicle. More
by ted nearman
Employees Worked With
Jen Michel
June 27, 2016
Everyone was so nice and welcoming I felt so comfortable with all involved in my purchase of my Ford Escape. Especially Mark Mohlin who was so helpful and patient with all my questions I felt so comfortable with all involved in my purchase of my Ford Escape. Especially Mark Mohlin who was so helpful and patient with all my questions I felt like I was well taken care of and I feel that they will take care of me even after my purchase. More
by Camille
Employees Worked With
Mark Mohlin, Paul Talbot
May 12, 2016
Purchase of new car I purchased a new vehicle at the Apple Auto Groups store in Shakopee, MN. My salesperson, Jen Michel, was an absolutely wonderful person to work with. I purchased a new vehicle at the Apple Auto Groups store in Shakopee, MN. My salesperson, Jen Michel, was an absolutely wonderful person to work with. I was out of town when she received my request and I had my vehicle within less than a week. Jen made the entire experience stress free and fun. She was an excellent trainer of all the technology of my new car. I was so happy that I had her as my salesperson. (I did not even know there were women in car sales. So, good for Ford!!!!!) In fact, I have already given her name to an acquaintance of mine who is looking for a vehicle. I will definitely give her name to anyone who may be looking for a vehicle in the future. Thank you so much for a wonderful buying experience. (P.S. Ryan and Kal were great to work with too!!!) More
by Bruni53
Employees Worked With
Jen Michel, Ryan McCormick, Kal Booth
April 10, 2016
No deal but good experience. We did not buy the grand Cherokee that we look at. However our salesman Peter Landorf was a great guy. He was very familiar with all the different opt We did not buy the grand Cherokee that we look at. However our salesman Peter Landorf was a great guy. He was very familiar with all the different options of the GC and how to use them. Peter made sure to answer all my questions and I found him to be very helpful. More
by DanW
Employees Worked With
Peter, Landorf
