Apple Ford Shakopee

A big thank you to the entire team at Apple Ford Shakopee for an amazing experience. What started as a tough situation with my vehicle, where I felt uncertain about my options and costs, quickly turned aroun for an amazing experience. What started as a tough situation with my vehicle, where I felt uncertain about my options and costs, quickly turned around thanks to Nancy’s expertise and care. She went above and beyond, leading to a seamless transition where I traded in my vehicle for a newer one. Austin in Sales was also fantastic- he made the whole process smooth and hassle-free. Without a doubt, I’ll be returning to Apple Ford Shakopee for future needs! More

I made an oil change appointment for 7:30 AM. I arrived at 7:25 am. At 8:40 AM, I went into the service area to inquire about the status of my car. Only to be informed that my car has not been I arrived at 7:25 am. At 8:40 AM, I went into the service area to inquire about the status of my car. Only to be informed that my car has not been serviced yet and is in queue. I was then told it might be another 35-45 minutes before they get to it. I asked the technician - "Why make an appointment if you're not going to honor it"? Response - "We are busy and with QuikLane there is no guarantee of when you get in". If I would have been proactively informed of such, I would have rescheduled my appt and/or gone elsewhere. This is unacceptable. Horrible Customer Service. More

Very friendly and helpful staff. Process of leasing a new vehicle went very smoothly. Dealership ia very nice facility. Process of leasing a new vehicle went very smoothly. Dealership ia very nice facility. More

The staff was courteous and helpful. When we had a small problem after our purchase Apple Ford fixed the problem and got us back on the road. I would buy from them again. When we had a small problem after our purchase Apple Ford fixed the problem and got us back on the road. I would buy from them again. More

It was welcoming. They listened to my concerns and helped us reach a better deal. They listened to my concerns and helped us reach a better deal. More

I was very happy that the car I saw on line was the car they sold to me . No bait and switch. No gimmicks. Mike was very great he explained the car to me . I test drove the car. I am very happy with my pur they sold to me . No bait and switch. No gimmicks. Mike was very great he explained the car to me . I test drove the car. I am very happy with my purchase. It did not take hours to complete my purchase. He did not try to make me finance the car . I told him from the beginning I was a cash buyer, that was excepted and no pressure to do differently. I would recommend this dealership to anyone. Looking for a used car or truck or a new car or truck this is the place to go.? More

Apple Ford is the only dealership we work with and there is a reason for that. "THEY'RE THE BEST BAR NONE". is a reason for that. "THEY'RE THE BEST BAR NONE". More

Apple Ford is one of the best places to buy a car or truck from. I will be a customer for many years to come. truck from. I will be a customer for many years to come. More

Worst experience ever! They put on oversized tires and the car wouldn't operate properly. I asked them to fix their error and they refused. I'll never buy a vehicle here ag They put on oversized tires and the car wouldn't operate properly. I asked them to fix their error and they refused. I'll never buy a vehicle here again. More

Everyone involved with my wife and I were very helpful and very friendly. Spencer was very knowledgeable about the vehicle we purchased and answered all of our questions . Will definitely return for our n and very friendly. Spencer was very knowledgeable about the vehicle we purchased and answered all of our questions . Will definitely return for our next vehicle we purchase!!👍👍 More