Apple Ford Apple Valley - Service Center

The Technicians should not touch any control adjustments in the vehicles. My headlights had been moved from auto to off without my knowledge. in the vehicles. My headlights had been moved from auto to off without my knowledge. More

I had an appointment to have my oil changed. It took 2 hours. I asked what was happening with my car & at first was told the oil change wasn’t done. Then the person helping me found out it was d It took 2 hours. I asked what was happening with my car & at first was told the oil change wasn’t done. Then the person helping me found out it was done. I was told that it took so long because they were backed up & other cars took longer than anticipated. However I saw people who came in after me leaving before I did. The employees were apologetic & did give me the oil change for free. I have had problems with Apple Valley Ford in the past & will not be going back. ' More

Great customer service, Cindy had our full attention, Rob Leroy found us the vehicle that we were looking for, Great Job!!! Leroy found us the vehicle that we were looking for, Great Job!!! More

My recent service was amazing! Tyler in quicklane was extremely nice and knowledgeable they even went above and beyond and fixed my wiper while it was in!! Thanks for everything Ty Tyler in quicklane was extremely nice and knowledgeable they even went above and beyond and fixed my wiper while it was in!! Thanks for everything Tyler!! More

Service reps were great. Young man rep. Was very personable. Oil change and tire rotation covered by Ford Points as well. Young man rep. Was very personable. Oil change and tire rotation covered by Ford Points as well. More

I bought my truck here, and I go there for all the services my truck requires. They are very helpful, for both scheduled and non-scheduled, and even warranty service services my truck requires. They are very helpful, for both scheduled and non-scheduled, and even warranty service More

Great staff, top notch technions very friendly and professional. They take time to Listen and do a great job of explaining the problem solving solution. professional. They take time to Listen and do a great job of explaining the problem solving solution. More

Timely and professional and Wah's work was great! I would definetely use them again! I would definetely use them again! More

I bought my 2021 Ford Edge in December 2021. . It had a touch screen where it would go blank. They did nothing for almost a year til I finally got on them to get something done. Twice they cal . It had a touch screen where it would go blank. They did nothing for almost a year til I finally got on them to get something done. Twice they called me and said the car was repaired which it wasn't so we had to wait around over an hour each time while they got us a new loaner vehicle. Finally they had to call in a specialist from Dearborn Michigan to resolve the matter. In all fairness I worked with Jake Tetrick and Jake was good but the rest of the service department obviously had their wires crossed. It took 13 months to resolve this problem which is pathetic. More

Jamie from service was amazing to work with. I love that I have valet service having a Lincoln. It makes it so easy to have my car brought in and serviced. I love that I have valet service having a Lincoln. It makes it so easy to have my car brought in and serviced. More