Apple Ford Apple Valley

Great dealership! !! People were great and went out of their way to help us get into a vehicle.Big shout out to Josh for all the help! , Would highly recommend this dea !! People were great and went out of their way to help us get into a vehicle.Big shout out to Josh for all the help! , Would highly recommend this dealership! More

We’ve been buying vehicles from AV Ford for decades, despite moving to Arkansas for 18 years. But now that we are back in Minnesota, we are again happy customers. despite moving to Arkansas for 18 years. But now that we are back in Minnesota, we are again happy customers. More

I'm very happy with my new car purchase. Joe was always available to answer any questions I had, and he found some great financing options for me as well. Joe was always available to answer any questions I had, and he found some great financing options for me as well. More

My service experience was a little frustrating. My description of my concern was “a wheel bearing type noise from the right front of the car” Five days later, after not being able to pinpoint the n My description of my concern was “a wheel bearing type noise from the right front of the car” Five days later, after not being able to pinpoint the noise, the vehicle was diagnosed with a bad right front wheel bearing. Estimated repair cost: $950. We declined, as it was way too expensive to replace a $52 part. We were charged a $195 diagnostic fee, even though I told them what was wrong before dropping off the car. The only reason we brought it in was because we thought it might have been covered by the extended warranty. More

Great service. Ross Stigsell was the service consultant and was very cordial and efficient. Bravo! Ross Stigsell was the service consultant and was very cordial and efficient. Bravo! More

Excellent service our salesman listen to what we wanted and worked to get it highly recommend this dealership and worked to get it highly recommend this dealership More

They picked up my car, performed the service that was needed and returned my car at my place on business. It didn’t interfere with my day. needed and returned my car at my place on business. It didn’t interfere with my day. More

Been satisfied with this dealership for many years! They have always been straight with us. Feel comfortable working with them. They have always been straight with us. Feel comfortable working with them. More

They lied to me about the amount of time it would take to get new tires while I waited for them, also they quoted the employee discount to me but charged the regular amount. I had to go back and have them re get new tires while I waited for them, also they quoted the employee discount to me but charged the regular amount. I had to go back and have them refund the difference. I’m not happy with their service at all. More

I have a 2020 Ford Escape that only has 17305 Miles on it and all the Lug Nuts needed to be replaced and they charged me for it. I have owned many vehicles and I haven't ever heard of lug nuts swelling up in and all the Lug Nuts needed to be replaced and they charged me for it. I have owned many vehicles and I haven't ever heard of lug nuts swelling up in such a short period of time. The car is a lease and I obviously don't put many miles on it It's embarrassing to tell people you know that your car that your proud of has such junky parts that the lug nuts for your tires wore out before you even needed new tires brakes etc. I thought this would have been covered by the manufacturer. After this experience after I left the module went out before I left the lot and all the warny lights went on If it wouldn't been for warranty that wouldn't have been covered. Also I had scheduled the car with a pre maid appointment for the recall to be taken care of to find out the lady just scheduled me for an oil appointment with a rental. Lots of mismanagement. No parts were available and they said it would be at least 2 months. I scheduled it for the fuel injector recall and upon arriving no one had a clue what I was there for because she just put me in for an oil change with a rental. Lucky there was a rental put on there since the car failed immediately after having the oil change. I'm seriously not considering buying the car now or leasing another vehicle. More