Apple Ford Apple Valley

Adam provided great customer service and was extremely friendly while doing so. He got a rental car setup for me and provided calls with updates on my vehicle. I was able to actually see what was wrong w friendly while doing so. He got a rental car setup for me and provided calls with updates on my vehicle. I was able to actually see what was wrong with the car during the initial diagnoses and know exactly what needed to be fixed. The dealership itself has always been helpful and there is always someone to help you. Bought my car here and would consider buying another one. More

I drove in and my car was taken car of immediately. Eric I drove in and my car was taken car of immediately. Eric knew what to do and the repair was done in a very measurable time. I was really happy with I drove in and my car was taken car of immediately. Eric knew what to do and the repair was done in a very measurable time. I was really happy with the service. More

I did a lot of research prior to visiting Apple Valley Ford and was quite pleased that I wasn't pushed to try out a different vehicle. I knew what I wanted and was glad to be able to follow through with t Ford and was quite pleased that I wasn't pushed to try out a different vehicle. I knew what I wanted and was glad to be able to follow through with the car I had my eyes on. Keith was great to work with, honest, open minded, and very funny. I told Keith how much I hate car shopping (with a very graphic comparison) and was happy to say that by day 2 of my shopping experience I wasn't feeling that it was such a bad thing to do! The paperwork process took over 6 hours total, and that was with a good credit rating. I would've liked to have been in and out faster, but also aware that there were many others in buying vehicles at the same time. More

We have always had our 2006 Focus serviced at Apple Valley Ford. Each time we are treated very well and all things related to our visit are explained in detail. If we would rather not have a certain s Valley Ford. Each time we are treated very well and all things related to our visit are explained in detail. If we would rather not have a certain service done there is no pressure to sell us the declined service. Lately we have been using the quick lane and Justin Moorman is the representative we seem to see the most. On our last visit I wanted to check into extending our Easy Care program and was directed to Mark Berggren who helped me with the process and went beyond the expected help I thought I would receive, in a nut shell both these men are professional, knowledgable,very helpful, and an asset to Apple Valley Ford. As a dealership we have had only one major proble with our car and they took care of us in a timely manner and fixed the problem promptly. I would recommend Apple Valley Ford at any time. If we need another vehicle in the future Apple Valley Ford will be where we go. More

Rob was knowledgeable, courteous and most attentive. Because of my experience, with Rob as a salesperson,I can with good conscience recommend him to whomever in my "circle" might be considering an auto Because of my experience, with Rob as a salesperson,I can with good conscience recommend him to whomever in my "circle" might be considering an auto purchase. He exemplies integrity and courtesy. When this auto has reached his "end of life", I will seek Rob as once again my salesman of choice and Apple Valley Ford Lincoln as my dealer. More

This was my second time in a row purchasing a new Ford Escape from this dealership. Nick was my salesmen and he is very professional, kind and patient with my questions/needs. Nick has also followed up Escape from this dealership. Nick was my salesmen and he is very professional, kind and patient with my questions/needs. Nick has also followed up w/me to make sure I am happy w/my vehicle and is always been very fast on returning a phone call from me. I will definitely purchase my next vehicle from Nick ....hoping Ford keeps this type of vehicle available in a reasonable price. Also, remembered that Nick was very good at setting up my sirius and explaining and also my voice/cell phone system - as that was all new for me and very confusing at the time...but with his teaching I feel more confident now when using it on my own. I did call him shortly after using it with a question and he was happy to talk me through it over the phone. Very Nice man! More

This is the 3rd car that my husband and I have purchased from Apple Valley Ford. We also get all of of our auto service done at the AV Ford Quick Lane. We are loyal customers because we ALWAYS get great ser from Apple Valley Ford. We also get all of of our auto service done at the AV Ford Quick Lane. We are loyal customers because we ALWAYS get great service that is knowledgeable and friendly and that isn't pushy in the slightest. I worked with Chris from sales and Alex from finance (and a few other friendly folks) for my latest car purchase. Chris was patient, answered all of our questions thoughtfully, and went out of his way to make the process easy. Alex got a great rate for me and communicated with my multiple questions in a timely manner. More

I needed several items repaired on my vehicle and Eric was very helpful in getting my vehicle done on time and in taking care of my transportation needs while my vehicle was being repaired. Eric was very was very helpful in getting my vehicle done on time and in taking care of my transportation needs while my vehicle was being repaired. Eric was very pleasant to deal with. More

My wife and i recently purchased a Used 1992 Ford F-150 4x4 from Rob LeRoy and Apple Valley Ford and we are very happy with the truck, the price we paid for it was great! Rob LeRoy helped us with our purc 4x4 from Rob LeRoy and Apple Valley Ford and we are very happy with the truck, the price we paid for it was great! Rob LeRoy helped us with our purchase and is knowledgeable and up-front about the vehicles equipment and history, makes buying a car or truck enjoyable. We are return customers, we have purchased around 5 other cars and trucks from Rob and AV Ford in past also and will go back again the next time we are looking for a car. More

I bought a 2005 Ford Focus ZX3, and it was a great experience. This was the first car that I actually signed for in the dealership. Overall it was a positive experience and my salesperson was very hel experience. This was the first car that I actually signed for in the dealership. Overall it was a positive experience and my salesperson was very helpful and informative. I would highly recommend this dealership to anybody that is looking to purchase a new or used vehicle. More