Apple Ford Apple Valley

The rating is the only one that applies. I am very satisfied with my f 150. Servicem and sales experience have both been great. Have a good Thanksgiving satisfied with my f 150. Servicem and sales experience have both been great. Have a good Thanksgiving More

A minor front end noise was diagnosed on the spot and I was given a fast cost estimate to fix the problem. I was in and out in 30 minutes. was given a fast cost estimate to fix the problem. I was in and out in 30 minutes. More

Nick was very knowledgeable about all features accross the entire Ford F-150 line. He made it very ease to choose the right truck and I couldn't be happier with what I have. His knowledge of the Sync de the entire Ford F-150 line. He made it very ease to choose the right truck and I couldn't be happier with what I have. His knowledge of the Sync devices and technology was full and he explained it so that a technology dud like me looked like a stud when I got home and hooked everything up! More

Nick did a fantastic job helping me and my family find our new F150! He was very patient while searching for exactly what I wanted (I was pretty picky) and I greatly appreciated his efforts. He was even our new F150! He was very patient while searching for exactly what I wanted (I was pretty picky) and I greatly appreciated his efforts. He was even patient when my son spilled his hot chocolate on the floor! The dealership is clean, the staff is courteous and polite and the whole experience was great overall. I highly recommend Apple Valley Ford. More

I GAVE ERIC THESE RATINGS BECAUSE HE DESERVED THEM. HE IS A VERY GOOD SERVICE WRITER THAT TELLS YOU WHAT IS WRONG WITH YOUR CAR, WHAT THEY NEED TO DO AND THE COST OF THE REPAIR. WE LOVE APPLE VALLEY FORD. A VERY GOOD SERVICE WRITER THAT TELLS YOU WHAT IS WRONG WITH YOUR CAR, WHAT THEY NEED TO DO AND THE COST OF THE REPAIR. WE LOVE APPLE VALLEY FORD. More

In for detailing and oil change. Very friendly, easy to schedule, and reasonable cost. Oil change crew left oil dripping all over plastic shield under car. schedule, and reasonable cost. Oil change crew left oil dripping all over plastic shield under car. More

They worked so hard to find me a car since i didn't have any credit. They got me a new ranger and i love this truck. low price, low monthly payments, great service. I'm going back to Apple Valley Ford to bu any credit. They got me a new ranger and i love this truck. low price, low monthly payments, great service. I'm going back to Apple Valley Ford to buy my next car. More

The employees were very helpful and their prices were great. The work was great and my car is working good as new! The employees certainly take time to give their costumers the best deal possible. great. The work was great and my car is working good as new! The employees certainly take time to give their costumers the best deal possible. More

Denise and Apple Valley Ford were very helpful and honest about purchasing tires for my vehicle. They offered me many choices and went the extra mile to make sure I was happy. about purchasing tires for my vehicle. They offered me many choices and went the extra mile to make sure I was happy. More

I have been experiencing trouble with my accelerator pedal not pressing down when it gets cold out and this morning it would not press down at all. I finally got it to free up, called the dealership and pedal not pressing down when it gets cold out and this morning it would not press down at all. I finally got it to free up, called the dealership and spoke to someone on the phone who said to bring it right in and they would get it in and out today. When I arrived at the service department, the service writers were helping other customers. I was waiting to be helped when Rick, a mechanic who was waiting to talk to a service writer asked me if I had been helped. When I said no, he proceeded to ask me what brought me in. I explained my problem with my 2007 Ford Focus. He immediately popped open my hood and explained what typically causes the problem. When the service writer, Denise was free to help me, he asked her to put a code in her computer for my particular car. Together they printed out the two options there were to fix the problem. One was to replace the throttle, or the other option was to clean the throttle. Since I plan to trade my car soon, I opted to try going the route with the cleaning, and pursue replacing the part only if necessary. Denise asked Rick if it was something he had time to do right away, and he asked her to have the car driven directly to his work station. Denise pointed me in the direction of the customer lounge and explained that she would find me when things were completed. Less than an hour, there she was and my car was finished. She walked me to the cashier and explained to me that if I decided to install the part at a future time, that all I needed to do was give her a call with the part number she and Rick provided me with and they would get me taken care of. Denise has been my service writer in the past and has always taken care of me. What a great personality she has! The total experience is what keeps me coming back to Apple Valley Ford. I live in Wisconsin and my warranty has expired. I could have gone to any of the dealerships between Apple Valley and my home, but I chose to drive the 60 minutes it takes to get to Apple Valley because of the service I receive. Apple Valley Ford is my dealership, and with quality staff like Denise, Rick and others on staff that have helped in the past, will have me as a customer for years to come! More