Apple Ford Apple Valley

I have had bad experiences in the past with the local FORD dealership where I lived so I chose to take the short trip to Apple Valley to see if my luck would be any better. Well let's just say, that the FORD dealership where I lived so I chose to take the short trip to Apple Valley to see if my luck would be any better. Well let's just say, that the service I received was OUTSTANDING. I have never in my life experienced a car purchase that went so smoothly. From the email communications I had prior to getting there, to the service I received once I arrived, Apple Valley FORD you have changed my opinion of car dealerships. The cars I had inquired about prior to my arrival were both there, and ready for us to test drive. Even though the trip to Apple Valley FORD took me in a completely different direction than I originally planned, I am so happy that I made the trip and now have what I consider to be my "dream" car. The certified used vehicle I was able to purchase met everything I could ever have wanted or imagined. Thank you Andrea for all of your communication prior to my arrival, and thank you Matt Mazzitello for your time and patience as I worked through whether or not the 2013 Escape was the right purchase for me. I will definitely recommend your dealership to my friends and co-workers, and should I ever be in need of another car in my future, I will be back to your dealership. Thanks again for making this such a positive experience for me and my husband. ~ Brenda~ More

I called first after finding the vehicle online. When I asked for a better price, the young lady was a tad snotty, saying " we don't negioate. The price you see is the best you can get." Wow! Almost turn asked for a better price, the young lady was a tad snotty, saying " we don't negioate. The price you see is the best you can get." Wow! Almost turned me off,except I had been looking for this vehicle all over the state. My faith was restored when I met the the bright and smiley face of Bob Patterson. He was very classy and pleasant to work with. very Professional too. He explained everything to the tee. He Explained who we were going to be talking to for after market, and for financing. Everything went smooth and there were no surprises. We picked up my brand new ice blue "frosted glass" Escape on Friday and I just love it. Bob explained every knob, every service, and my wonderful Sync. I love it and I would definitely recommend Bob to anyone looking for a vehicle. I love my ESCAPE!!!! He even was tolerant of my "senior moment"! And you wonder why I rated this company very high. I still have questions, but its called reading the manual. Otherwise I will be calling Bob. :) Thanks. Sue Dwallibee More

I have been to a number of car dealers recently so I know what to expect! So after driving 4 1/2 hours to apple vally ford I was ready. I walked in with my sleeves rolled up, ready for anything. I met Bob Pa what to expect! So after driving 4 1/2 hours to apple vally ford I was ready. I walked in with my sleeves rolled up, ready for anything. I met Bob Patterson for the first time. Bob came forward with this fantastic smile and confidence.Friendly, happy ,professional.After introductions I'm still ready for him! From the start he showed class. My sleeves start to unroll some. We looked at the truck and talked about the price we already discussed. Every thing went so smooth and easy. I watched for Bob to slip up somewhere. He didn"t!!! Bob showed the highest degree of class,honest, experience I have ever seen. We now have our new truck exactly what i wanted and for an excellent price. well worth the drive!!! Soon our daughter will be ready for a new car and we will come back to see Bob Patterson at apple valley ford. She was with us on this trip and her drive will be 7 hrs one way, and well worth the trip. See you again soon Bob. Also a close friend is looking to drive up soon. Bob I just want to say thank-you so much!!! My wife and daughter pointed out everyone is friendy and not pushy. More

Very pleasant environment to view car models, sales personal were very helpful in model selection and finance availability. Large selection of models and colors and interior packages on hand. Our sales personal were very helpful in model selection and finance availability. Large selection of models and colors and interior packages on hand. Our sales person was very courteous and knowledgeable about the vehicles we were interested in and helped get us acquainted with the features of our new vehicle. A very pleasant experience in the purchasing of a new vehicle. More

This is the second vehicle I have leased from Apple Valley Ford, and I have been overly pleased with my overall experiences! I will definitely continue to go to Apple Valley Ford for further auto sales Valley Ford, and I have been overly pleased with my overall experiences! I will definitely continue to go to Apple Valley Ford for further auto sales! More

I recently retired from the military and drove from Louisiana to attend a job interview near Apple Valley. After the the interview, my truck would not start and I had it towed to the nearest dealer (A Louisiana to attend a job interview near Apple Valley. After the the interview, my truck would not start and I had it towed to the nearest dealer (Apple Valley Ford and Linclon). Just by luck I had found the best dealership in America. Eric and his technician went to work right away to troubleshoot the problem. While I waited, I met some of the freindliest people. Not onlt was the staff great, but it is very impressive to have such happy customers. This amount of kindness is not known in Louisiana and reminded me of while I want to move back North. Eric and his crew made sure I was updated on my vehicle's status and made sure I was in my seat at the Xcel Energy Center for start of the Wild game. If I get the job, my first paycheck will go toward a new Apple Valley Ford Truck. Three weeks later and I an still telling everyone about my trip. Thank you. Hope to see you soon. More

I recently had my vehicle in to have some warranty work done on my Ford Escape. The process was so easy due to Colin Higgins (Service Consultant) at Apple Valley Ford. He was very thorough and knowledgea done on my Ford Escape. The process was so easy due to Colin Higgins (Service Consultant) at Apple Valley Ford. He was very thorough and knowledgeable. He made sure all my questions and concerns were addressed. Colin went above and beyond my expectations. I would recommend Apple Valley Fords Service Department for all your needs. More

After owning the same truck for 13 years, it was time to get a newer car. I had taken my truck and my wife's car to Apple Valley Ford in the past for service, and always had a good experience. I did some re get a newer car. I had taken my truck and my wife's car to Apple Valley Ford in the past for service, and always had a good experience. I did some research and saw a 2010 Ford Fusion that looked like itcould fit my budget. Don was very informative and helpful in working with financing and getting a great price for my trade in. I would encourage anyone that needs a vehicle to go to Don and Apple Valley Ford. More

Wow, 3 days later, 4 test drives later, lots of number crunching later, we walked out 110% satisfied. I've bought 6 cars in the last 8 years, and this was hands down the most honest and up front experienc crunching later, we walked out 110% satisfied. I've bought 6 cars in the last 8 years, and this was hands down the most honest and up front experience ever. I know i know, an honest car salesman? Luckily the pay structure doesnt force them to upsell you. Our sales man was Mike Conroy, probably the most honest car salesman i've met. He put up with our flip flopping, kept in touch with me for 2 days, trying to find the exact car we wanted. We had a long conversation with him and the finance guys, to help decide if we should buy or lease, and walked out with a VERY loaded Escape after the finance guy met all our financial needs. Seriously, I live in the northeast, but drove to Apple Valley 3x to make my final decision. My wife is super happy. On top of it all, the dealership is nice, the hot chocolate is amazing, and it's clean and friendly. At the end, the manager came by, said thanks and handed us some actually valuable coupons. Cant go wrong here. More

Matt Warner should get a gold medal. Five Stars for sure! All I knew is that I no longer wanted to drive the car I currently was, but didn't know if I wanted new or used, truck or SUV. After quite a fe sure! All I knew is that I no longer wanted to drive the car I currently was, but didn't know if I wanted new or used, truck or SUV. After quite a few visits to this Ford dealership and other dealerships in the area, I kept coming back to Matt. After at least 20 test drives over a few months, finally, we found the right fit for me. I'm glad he didn't get discouraged over this long time. And as a side note, he wasn't pushy during this time either. He seemed to understand that when the right one came along, I'd know it. The ONLY thing I wish I could go back and do, was get a carfax. Having been at other dealers, I've learned that there are some who give one right away, even before the test drive so you know what you're in for. Since I did end up buying a used truck, I'd have more confidence in my purchase if I had remembered to ask for it. Once we were passed onto the finance guys, we gave them the parameters we wanted to be in and they did better than we asked. The "parts/accessories" gal did an ok job. We added on more than I think she thought we would, so we were an easy sale for her. Yes, overall, this was a very good experience for me. More