Apple Ford Apple Valley

Outstanding! I bought a new Ford Edge Titanium through Doug Condon via Mike McCormick. I had the best experience ever. The time he took to work with me, his pati I bought a new Ford Edge Titanium through Doug Condon via Mike McCormick. I had the best experience ever. The time he took to work with me, his patience and honesty were so appreciated. I will sure go back as well as refer others to Apple Valley Ford as a result of these 2 great guys. More

Customer satisfaction I had the best experience ever. I am very satisfied with the car I bought from Apple Valley Ford and Lincoln company. Here are some of what I was mos I had the best experience ever. I am very satisfied with the car I bought from Apple Valley Ford and Lincoln company. Here are some of what I was most impress with The sales Consultant Douglas Condon went the extra mile to make sure everything I wanted in a car was available . His knowledge was exceptional. He treated me with the kind of respect all customers deserved from any company. Doug, is truly one of the best sales consultant I have ever met. He has put Apple valley Ford and Lincoln on the map for being a great sales consultant.- I am planning other future purchase(s) for Apple Valley Ford dealership-Great Job Doug keep it up-Thank you More

ApPLe Ford.... Need some improvement Ok, the buying process at Apple ford was easy and pleasant also the salesman was nice and helpful...to a point. But when I tried to have the salesman Ok, the buying process at Apple ford was easy and pleasant also the salesman was nice and helpful...to a point. But when I tried to have the salesman fix the minor problems with the truck that we agree on before the purchase of the truck, with the help of the service department. But that were the fun ended when buying my truck what is sad is it took 7 times driving a half hour each way to get to them. Five of those times the truck sat for 5-8 eights and never got worked on. I would not receive a phone call from Apple ford service department or the salesman’s saying they were waiting on a part wasn’t ordered correctly or the just didn’t have the time, never really got a straight answer on that. So at this point I figured I would write a review and let people know that when you buy a car/suv/truck from Apple Ford have them fix everything before you even give them a check or sign anything. BTW I just gave up on fixing the last issues with my truck since I used at least 2 tanks of gas driving there . I love ford and just not happy buying ford this dealership Chris More

Very Helpful! Straight forward pricing and honest service, what more could I ask for? Would certainly recommend to others to visit Apple Valley Ford Lincoln for th Straight forward pricing and honest service, what more could I ask for? Would certainly recommend to others to visit Apple Valley Ford Lincoln for their next vehicle. More

Very Professional I came back to Apple Valley Ford Lincoln specifically because of my previous experience in dealing with Bob Patterson. His straight-forward no haggle I came back to Apple Valley Ford Lincoln specifically because of my previous experience in dealing with Bob Patterson. His straight-forward no haggle approach to meeting my auto needs was a refreshing change from what takes place at other dealerships. More

Out with the old SHO, in with the new. It was time to move on from my 1992 Taurus SHO. I've had it since it was one year old, so it was quite a traumatic move. You get attached to things yo It was time to move on from my 1992 Taurus SHO. I've had it since it was one year old, so it was quite a traumatic move. You get attached to things you're that familiar with and it was still going strong. Fortunately, I picked Apple Valley Ford to upgrade. I chose them because they had the best deal in town on - a brand new SHO of course! At the time, I had no idea their salesmen did not work on commission but were rewarded by customer review. So I lucked out. My salesman, Greg Kuhlman, was helpful and zero pressure from the start. He just assisted me with the vehicle I wanted and made my choice very easy. I enjoyed his sense of humor too. There were others there that also helped me - like the gentleman that did all the financial work. Sorry - forgot to write down your name and I can't find your card. Say thanks to him for me Greg! Will miss the old SHO, but the new one is brilliant. Overall, a great experience. More

Great service, knowledgable, helpful, and friendly I was recently shopping around for a vehicle and this was my second stop. They were friendly and helpful right from the start and rather than showing I was recently shopping around for a vehicle and this was my second stop. They were friendly and helpful right from the start and rather than showing me vehicles they thought I should buy, they asked what I wanted and didn't want out of my new car. Doing that made the whole process so much easier. There was no pressure to walk out with a car because they understood that I wanted to check out my options and make sure I was getting the best deal and car I could get. I came back an hour later and signed a lease for a new (great) vehicle. Doug Condon and Teresa made the whole experience well worth it. So glad I went with this dealership, thanks guys!! More

Doug condon I was a first time leaser and Doug was very friendly and knowledgeable. The experience was great I went to Jeff belzers in Lakeville the previous day I was a first time leaser and Doug was very friendly and knowledgeable. The experience was great I went to Jeff belzers in Lakeville the previous day and did not have a good experience. I recommend Doug for anyone buying or leasing a car. More

Unbelievably comfortable experience. I have never purchased a car buy myself before and was very nervous about making sure I made the right decision for my budget and was apprehensive abo I have never purchased a car buy myself before and was very nervous about making sure I made the right decision for my budget and was apprehensive about doing a trade-in, etc. I had been to a few other dealerships and felt uncomfortable with the "sales pitches". When I went to Apple Valley Ford Ken Williams casually asked if I had any questions. I shared with him my nervousness with what made the most sense for my budget. He provided an array of information and different options that might fit my needs. The experience from start to finish was so comfortable and informative. The finance managers at Apple Valley Ford were also very knowledgeable and I didn't feel pressured at any time during my buying process. Thank you Ken and staff at Apple Valley Ford for the great experience. More

Best Customer Service I ever experience from a dealership I brought a car for $23,000 from Bloomington Lincoln in Bloomington MN and i experienced service issues with the car. Bloomington dealership said that I brought a car for $23,000 from Bloomington Lincoln in Bloomington MN and i experienced service issues with the car. Bloomington dealership said that they had done the repair but I was still having the same issue and the dealer refused to do anything else about it. I took it to Apple Valley Ford for a second open. I worked with a service representative name" Cole". He was so upset because of the shape of the car and not even knowing I had already had contacted the other dealer, he called the other dealership to advocate for me. Although it didn't help, I appreciate him for the effort, He even told me that if they didn't resolve the issue to come back to him and he would talk to his manager to see what they could do to help me. I have never met someone that showed so much empathy for a customer especially one that didn't buy the car from his dealership. The next time I chose to buy a car, I will deal with Apple Valley Ford directly. I recommend them to anyone. More