Apple Chevrolet Northfield

I purchased a new 2012 LT Siverado from Apple Chevrolet Buick Northfield on June 09, 2012. I purchased the truck using sales consultant Melissa Stauffer. I had met her a couple of weeks ealier while I was Buick Northfield on June 09, 2012. I purchased the truck using sales consultant Melissa Stauffer. I had met her a couple of weeks ealier while I was shopping the lot one evening. Melissa stayed after hours that evening to answer a few questions me and my wife had about the truck. She told us that she was in the business of helping people get the vehicle they wanted. I didn't really think much of that statement at the time...having heard similar statements through the years, I just thought...OK. So...with Melissa's help I decided to purchase the truck and did so with some upgrades, one of which the materials and labor would be done off site. I would mention at this point that I have a tendency to look for workmanship that is well above the average! I was a little nervous and spoke with the General Manager Justin Olson briefly, he told me not to worry if anything wasn't to my liking Apple Chevrolet Buick would back me up. When this remote work was completed I was very displeased with the workmanship and thought that is was poorly done. I talked with Melissa about some options, maybe cleaning up the work or re-doing the work. At this point I was nervous about owning the truck. I was in a conversation with the sales manager Dave Wolf and Melissa...they told me if I was unhappy with the truck that they would just get me a new truck...and told me this with no hesitation! I had vacation coming up in a few days and needed the truck for the vacation. Well I gotta tell you, I just came home from my vacation and yes I'm driving the Siverado that Apple Chevrolet Buick Northfield group found to replace the first Siverado...happens to be identical to the first. I would mention that getting this new truck took some doing on there part, but they did it and I had a great time with the new truck...perfect. I've never written a review of this sort, but felt compelled to write this. Now that I read it...I'm thinking...doesn't really do this group justice. What a great group of people! And as for Melissa Stauffer...she really is in the business of helping people get the vehicle they want. I just can't say enough about her, she is genuinely concerned about her customers...she's Amazing, just amazing! Once again Melissa...Thankyou! More

They made it very simple to by the car,it was a nice change from the other dealers I went to. They were very staight forward, and did what they said. change from the other dealers I went to. They were very staight forward, and did what they said. More

I came in for a tire rotation. Mike Ackerman asked if I needed an oil change (which I did? I said I had a coupon for another place. He said as it's my first visit and I work in the area, he'd do it for FRE needed an oil change (which I did? I said I had a coupon for another place. He said as it's my first visit and I work in the area, he'd do it for FREE ! I couldn't pass that up. I'll definitely be back! Jeff Young More

Ty was wonderful to work with! The service was fast and done correctly the first time :) I would tell everyone that this is the place to go if they need their car fix! done correctly the first time :) I would tell everyone that this is the place to go if they need their car fix! More

Great customer service and great explanation of vehicle and/or financing. Knowledgeable and friendly staff. this is my second go around with an Apple dealership and both times have been completely satisfi and/or financing. Knowledgeable and friendly staff. this is my second go around with an Apple dealership and both times have been completely satisfied with speed of transactions. Hope to keep a relationship with this no pressure dealership. More

Much, much, much better experience with the Apple Auto Group dealership! They took fantastic care of us from start to finish and highly recommend them to anyone look to buy a different/new vehicle! Group dealership! They took fantastic care of us from start to finish and highly recommend them to anyone look to buy a different/new vehicle! More

Bought my daughter her first car at this dealership. We were treated very well - the salesman was friendly but respectful, honest and knowledgeable. My son will need a car soon and we plan on returning to were treated very well - the salesman was friendly but respectful, honest and knowledgeable. My son will need a car soon and we plan on returning to this dealership for that purchase (if they have a car that he wants). This dealership is 1 1/2 hours from our house, but it will be worth the drive if we find a car there for him. More

Worked with Cary Shearer on leasing a 2012 Chevy Equinox.Very friendly, and knowledgeable. Dave Wolf worked hard on finding us the right option vehicle. Cary took the time to explain all features o Equinox.Very friendly, and knowledgeable. Dave Wolf worked hard on finding us the right option vehicle. Cary took the time to explain all features of our SUV - which was very helpful. Thanks once again to both of you for making this a pleasureable experience. Lowell & Deb Melchert Faribault, Minn. More

Uwe Staerk is a no pressure type of guy. Everything that he said was straight forward and he adapted to my needs and concerns. I have purchased many cars in my lifetime and usually the salesperson is the mo he said was straight forward and he adapted to my needs and concerns. I have purchased many cars in my lifetime and usually the salesperson is the most unpleasant part of the buying experience. This time was different with Uwe Staerk. Uwe was pleasant and polite, not abrasive and over-powering. I highly reccomend Uwe Staerk if dealing with a salesperson is something you normally don't look forward to. More

I recently purchased a 2012 Colorado at Apple Chevrolet in Northfield. I’ll start off saying buying a car for the most part is never enjoyable, but Larry Anthony at Apple Chevrolet changed things for me in Northfield. I’ll start off saying buying a car for the most part is never enjoyable, but Larry Anthony at Apple Chevrolet changed things for me. Larry was exceptional; his knowledge of the vehicle was outstanding. He answered all my questions and when he didn't know the answer he went and got the information I was requesting. I highly recommend Apple Chevrolet ! More