Apostolakis Honda

After researching the new Honda Accord and visiting several other dealerships, I went to Apostolakis and was wonderfully surprised at the friendly and courteous way our salesman, Paul McKay, did busine several other dealerships, I went to Apostolakis and was wonderfully surprised at the friendly and courteous way our salesman, Paul McKay, did business. He did not use high pressure tactics nor talk down to us in an insulting manner. Rather, he explained the car's features in great detail, focusing on all the safety conveniences, and professionally demonstrated the vehicle with the utmost knowledge. We were so impressed and pleased with Paul and his welcoming attitude, we bought the car that day, without hesitation. And unlike so many other dealerships which were highly rated on this site, I must say the Apostolakis and Paul McKay surpassed every one we visited in every way. I strongly recommend this dealership and Paul especially for anyone who does not tolerate insincerity or high pressure intimidation. Paul was comfortable to deal with and we will definitly return in the spring for another vehicle. Thanks again Paul!!!!! More

After taking the car in for a repair on a broken bolt in the drive shaft that was quoted to us at $108.00(not covered under our warranty of course), Apostolakis called several days later. We assumed the cal the drive shaft that was quoted to us at $108.00(not covered under our warranty of course), Apostolakis called several days later. We assumed the call was to tell us that it was finally time to pick up our car. Wrong! Instead we were told that our car had been broken into, two windows had been broken out, our security keypad had been broken, and our GPS had been stolen. They told us that it was, "not their problem", and we are now facing $1000.00 in deductibles for what was orginally a $108.00 repair! We STILL don't have our car back. More

When purchasing a big purchase, I like to do my research. I like to get as many prices as possible so I can compare and educate myself as to whether or not I am getting a good deal. I received a quote for I like to get as many prices as possible so I can compare and educate myself as to whether or not I am getting a good deal. I received a quote for a new car from another honda dealership and then I made the huge mistake and I went to Apostolakis. The sales person put me on the defensive. He asked me why I went to his dealership since I live in Youngstown. He pressured me to do business with him when all I wanted was a quote. He wanted to close the deal after I told him that I was just getting information together. He did not give me a quote because he said there was nothing stopping me from going to the other dealership so I can get a better deal from them. He did not want to play one dealership against each other. That was not my intention. I just wanted to shop around so I could get the best deal and I planned on giving the the dealership who treated me the best the business. Had he not pressured me and had he not make me feel as if I was a criminal asking for a quote, I would have seriously considered to buy a car at Apostolakis. He bad mouthed two other honda dealerships and just sang the glories of Apostolakis. What a typical car salesman, he was awful. I left the dealership feeling as if I did something wrong and did not appreciate how he treated me. I will tell all my friends who are considering a new honda to not go to Apostolakis. This employee needs to put himself into the customer's shoes instead of being an overbearing bully. There is nothing wrong with doing research and with getting other quotes. He needs to realize being a jerk won't win you any business. If you are looking for a new honda, don't waste your time with this dealership. It made me not to even want to buy a new car. I'm sticking with my old car and will save 20k. More