Apostolakis Honda

I have dealt with Apostolakis since 2004 when I began taking my 98 Accord in for service. I meant the Paul Whitehouse 6 years ago while waiting for my car. There was never any pressure to buy, but he h taking my 98 Accord in for service. I meant the Paul Whitehouse 6 years ago while waiting for my car. There was never any pressure to buy, but he has always been willing to show me the latest models, explain the changes and always made sure he was available for questions. When I decided to make a purchase, he was there for the entire process making sure we were happy with our choices and at the same time explaining the car in great detail. Paul even worked on his day off to make sure he was available when it fit in our schedule. He has been awesome to work with and is the first person I refer friends to when they are ready to purchase a car- new or used. More

My husband bought a 2007 Dodge Nitro last year. Drove off the lot and before even getting home, the low tire pressure light came on and we discovered the right back brake light was out. The plastic on the dr the lot and before even getting home, the low tire pressure light came on and we discovered the right back brake light was out. The plastic on the drivers side close to the pedals was broken. Not discovered until we got the vehicle home. The low pressure light just stays on and does not go off. Last week, my husband accidently put down the back window instead of the drivers window. Something malfunctioned with the window and it will not stay up!!! At all. Made some crackling noises and is now broken. This happened simply while trying to slide the window back up. Yesterday the rear windshield wiper broke, just out of nowhere. Not only is the vehicle basically falling apart after a "guaranteed thorough 90 point inspection" but the customer service was awful. My husband accidently left his garage door opener in his traded car. I called our salesperson at least three times requesting the remote. I was told that he would fed ex it out the first time and after that I haven't had a response to my calls. I have never experienced so many problems from purchasing a vehicle. I understand that this is a used vehicle,however, these things really should have been inspected. I have a van the same age that I purchased from a different dealer a few years back and have had NO problems with it. They also call OFTEN to see how I am still liking my vehicle. Wonderful service there, HORRIBLE here. NOT RECOMMENDED! More

My Sales Consultant, Aaron Spahlinger went above and beyond the call of duty to make sure that my customer satisfaction was nothing but the best. I highly recommend Apostolakis Honda and Mr. Spahlinger beyond the call of duty to make sure that my customer satisfaction was nothing but the best. I highly recommend Apostolakis Honda and Mr. Spahlinger for a Sales Consultant. He showed a high manor of professionalism and loyalty to his customers and he would do everything in his power to make sure that I was happy with the deal and the car itself. More

This salesman exhibited a strong knowledge of his product and was the #2 reason we purchased our new car. The #1 reason was Honda is a great machine? and was the #2 reason we purchased our new car. The #1 reason was Honda is a great machine? More

As a woman purchasing a car, it's so nice to be treated with care and respect. From the time I spoke with CJ until the completion of purchasing the car I had nothing but positive to say about my overall ex with care and respect. From the time I spoke with CJ until the completion of purchasing the car I had nothing but positive to say about my overall experience. More

I could not be more pleased with the price or the quality of the car I was helped in getting by this dealership. Everyone was extremely friendly and helpful throughout this very important process, and it mad of the car I was helped in getting by this dealership. Everyone was extremely friendly and helpful throughout this very important process, and it made this difficult task much easier. More

WAS TOLD O7 ACCORD HAD A MULTI POINT INSPECTION, AFTER PURCHASE THEY THEN FOUND A BENT WHEEL RIM AND BROKEN DRIVER SEAT WHICH OF COURSE THEY NEW NOTHING ABOUT. WHO DOES THE INSPECTIONS STEVIE WONDER OR RA PURCHASE THEY THEN FOUND A BENT WHEEL RIM AND BROKEN DRIVER SEAT WHICH OF COURSE THEY NEW NOTHING ABOUT. WHO DOES THE INSPECTIONS STEVIE WONDER OR RAY CHARLES? I BROUGHT MY ACCORD IN FOR THE 60,000 MILE MAINTENANCE AND WAS TOLD BY THE SERVICE MANAGER SHE WOULD NOT GIVE ME A COMPLETED 60,000 MAINTENANCE ON THE LAST INVOICE OR ANY INVOICE. HOW DO I EVEN KNOW WHAT THE REQUIRED MAINTENANCE WAS IN THAT SHE DID NOT GIVE ME A CLEAR DESCRIPTIVE PRINT OUT OF WHAT WAS REQUIRED. THERE SEEMS TO BE SOMETHING A LITTLE UNETHICAL ABOUT THE METHOD OF OPERATION THERE. SHE SAID THE INVOICES WOULD SHOW I DID THE MAINTENANCE. THEY ALWAYS SEEM TO FIND SOMETHING TO SERVICE , I WAS TOLD THE WIPERS NEEDED REPLACED AND THE BATTERY. THE WIPERS ARE FINE AND I WILL DO THE BATTERY MYSELF IN THAT I CANNOT TRUST THEM. I GOT THE WIPERS FROM THEM A YEAR AGO AND THEY WERE HARDLY USED. I FEEL I AM BEING TAKEN BY SOME KIND OF EXTORTION SCHEME. More

First, this dealer practiced the old bait and switch. My son went there to purchase a vehicle he was told on the phone was silver with a black interior. This was the bait. When we got there, the vehicle d son went there to purchase a vehicle he was told on the phone was silver with a black interior. This was the bait. When we got there, the vehicle did not exist. That's the switch. They try to sell you a different car. While they said it was a mistake and apologized for the error, it seems very unlikely to get this wrong. They salesman said he went out to the vehicle to get the mileage and sat in the car. The actual color is a very light grey, not even close. Second, they would not even give us the Kelly Blue Book trade in value for a vehicle in fair condition. Which the car was Kelly Blue Book definition. Third, Paul became visibly annoyed when I recommended to my son not to purchase the extended warranty plans and gap coverage. Most of the benefits provided in these plans are covered under insurance or other roadside assistance companies like triple A. He was very condescending. Next, they would not give my son the Graduate Program financing. Paul said he never used the program and didn't know how it works. He seemed puzzled that we were even asking about it. Even though, there is a big sign on the door you enter and they have brochures explaining the program in their showroom. Paul immediately began reading the brochure and appeared to be thinking of reasons not to apply it. My son meets all the qualification criteria, but we did not have the documents (pay stub and copy of diploma) with us. When I complained and told him I was not happy about it, Paul threatened to pull the deal off the table. They would not release the vehicle subject to us sending them the documents. They blamed Honda Financing and said they had to have it approved and Honda Finance was not open on Saturday. My son was approved for standard financing. I would not recommend this dealer to anyone! More

i visited Apostolakis Honda today looking for a car for my wife . We had bad credit and other dealerships wanted to get us in a car that we didnt want for 6 years payments. but this dealership was differen my wife . We had bad credit and other dealerships wanted to get us in a car that we didnt want for 6 years payments. but this dealership was different . the salesman paul whithouse was great , he really listened to me about what i wanted and what i could afford.. the end result was i got 2 autos 1 new honda civic and a used pickup with a credit score of 614 WOW .. Paul even bought me lunch ( thanks Paul) i would recommend this dealership and salesman for thier no pressure sales . thanks paul for restoring my faith in customer service.. Rick More

I was incredibly pleased with the service i received at this dealership- three different people worked together to put together the trade-in and sale, and every one of them were kind, and helpful. i never this dealership- three different people worked together to put together the trade-in and sale, and every one of them were kind, and helpful. i never felt pressured and left a very happy customer! Paul was prompt in replying to my internet inquiry, and when i arrived, Richard was more than happy to take me on a test drive while Paul helped another customer. Both were very knowledgable about the cars and answered every question i had. Gary worked hard to get me financed and put me in a car that i love with a payment that i am comfortable with. I intend to recommend them to every person i know who is looking for a car. Thank you, Apostolakis! More