Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Apex Car & Truck Sales
Apex, NC
2 Reviews
FIND YOUR NEXT CAR AT APEX CAR & TRUCK SALES IN APEX, NC
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2 reviews
April 30, 2025
6 Month Post Vehicle Purchase Review - STAY AWAY! !! I purchased a 2018 Ford Explorer XLT from Apex Car and Truck Sales on November 19, 2024. Within three (3) weeks of purchase, I noticed that the !! I purchased a 2018 Ford Explorer XLT from Apex Car and Truck Sales on November 19, 2024. Within three (3) weeks of purchase, I noticed that the coolant reservoir was completely empty. My husband refilled it, only to have it quickly deplete again. This indicated a potential coolant leak, which was later confirmed at a certified Ford dealership after we began experiencing persistent engine issues two (2) months after buying the vehicle (Engine running hot, issues starting the car). I purchased an extended warranty but even with the warranty, the repair estimate from Ford was over $2,500 out-of-pocket. Based on the timeline of events, I strongly believe this issue existed prior to my purchase and was not disclosed to me at the time of sale. A water pump leak of this magnitude does not develop suddenly. It’s a gradual failure that would have absolutely shown signs before the sale. Under North Carolina law, dealerships are required to disclose defects that could affect a vehicle’s safety, value, or performance. Given that a leaking water pump can lead to severe engine damage, I find it highly unlikely that this problem developed solely after my purchase. Despite reaching out and explaining the situation, Apex Car and Truck Sales only offered $1,000, which did not come close to covering the repair or reflecting fair accountability for the stress and financial burden put on our family. To make matters worse, we just had to replace the fuel pump, another $1000+ repair. I have NEVER had such an awful experience purchasing a vehicle. This experience has been incredibly frustrating and disappointing. Learn from my mistake and steer totally clear from Apex Car and Truck Sales. More
by Ashley C
Employees Worked With
Michael, Tommy
