Antwerpen Volkswagen - Service Center

I have maintenance sign they don’t clear I did service but still sign there some o e call me I says issu but no any response very poor service but still sign there some o e call me I says issu but no any response very poor service More

Awesome expreience everyone from the GM Oliver to my Sales guy Sam to Raphy to FI guy were knoelgeable freindly and on point Sales guy Sam to Raphy to FI guy were knoelgeable freindly and on point More

When I arrived, I was told that I would be updated on my service. Unfortunately, after three hours, I needed to call and touch base. A pine said call I was told I’d be called again to let me know the statu service. Unfortunately, after three hours, I needed to call and touch base. A pine said call I was told I’d be called again to let me know the status. Never happened. It is clear that multitasking or prompt responses are poor. More

Excellent Customer Service! ! Clean dealership and friendly staff. Jeff in the Sales department is also the greatest! ! Clean dealership and friendly staff. Jeff in the Sales department is also the greatest! More

Emily took very good care of my visit ensuring all needs were met. Kudos JP were met. Kudos JP More

Went in for advertised $90 oil change. Beware, they tried to jack the pre-service estimate to $125 for ‘taxes and fees’. That’s absurd. Don’t let them get away with it. Pricing needs to be Beware, they tried to jack the pre-service estimate to $125 for ‘taxes and fees’. That’s absurd. Don’t let them get away with it. Pricing needs to be transparent. Also, no one communicated that service had been completed and car was ready while I waited and waited. Communication while service is in progress and when completed needs to be improved. Actual service by mechanics was fine, complimentary wash is a nice touch. More

Great and helpful people. Very helpful and go above and beyond to help and answer questions. Very helpful and go above and beyond to help and answer questions. More

Fast in and out for my 10k mile factory service. Service staff was very courteous. Service staff was very courteous. More

The service manager refused to take responsibility for a situation that occurred as a result of misinformation provided after an oil change. situation that occurred as a result of misinformation provided after an oil change. More

Excellent customer service and great vehicle maintenance. Service agents are the best around. Price was very reasonable. Service agents are the best around. Price was very reasonable. More