Antwerpen Volkswagen - Service Center

The dealership and staff were fantastic. Specifically Oliver and Sam. Would definitely recommend this dealership to anyone interested in a VW. Specifically Oliver and Sam. Would definitely recommend this dealership to anyone interested in a VW. More

Dropped off my vehicle a day prior my appointment and they didn’t service my vehicle until after lunch time. My vehicle was scheduled for 8am. Overall Emelie helped out tremendously they didn’t service my vehicle until after lunch time. My vehicle was scheduled for 8am. Overall Emelie helped out tremendously More

Came in to get a new battery, staff was rude, specifically two women running the service department. Waited an hour for them to tell me they wanted $900+ to replace a battery. specifically two women running the service department. Waited an hour for them to tell me they wanted $900+ to replace a battery. More

Great! Awsome! Very nice, great customer service, attentive and good care for the customers needs. Awsome! Very nice, great customer service, attentive and good care for the customers needs. More

My car was at the shop for 3 weeks and I got it back absolutely dirty inside and outside (my car is only 3 month old- brand new purchased in May). In addition I found a receipt from a sub shop dated wi absolutely dirty inside and outside (my car is only 3 month old- brand new purchased in May). In addition I found a receipt from a sub shop dated with the timeframe when my car was in the repair shop. Now I’m wondering where else were my car while under their care. More

Your service department representatives have difficulty multi-tasking. This is the second time that the same occurred. multi-tasking. This is the second time that the same occurred. More

3 wait hours wait at the dealership for an oil change and tire rotation is ridiculous! And the customer experience was non existent! We used to own multiple Volkswagen vehicles and but we are giving up on th tire rotation is ridiculous! And the customer experience was non existent! We used to own multiple Volkswagen vehicles and but we are giving up on them..they no longer fulfill our expectations. More

Thanks for taking care of our first regular maintenance service visit. Looking forward to the next time. service visit. Looking forward to the next time. More

Wendi in services is amazing! I’ve been going to VW for years and I do appreciate the hospitality and friendliness of the entire staff. I’ve been going to VW for years and I do appreciate the hospitality and friendliness of the entire staff. More

Professional, knowledgeable about my concerns, and welcoming. This is the only place I will bring my car. welcoming. This is the only place I will bring my car. More