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Antwerpen Volkswagen - Service Center

Pasadena, MD

4.3
258 Reviews

258 Reviews of Antwerpen Volkswagen - Service Center

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October 13, 2023

Everything was fine. Good to see Sam back. We had a nice chat and he did his best to help me outl s More

by RD.BROWN.921
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sam Serio
October 13, 2023

Had to return because the fluids were not top off properly. Then had to sit for 2 hours for a pressure test. More

by T Derricott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany
October 13, 2023

They don’t back up their product warranty 😡 19550 miles on a 2023 Tiguan, a check engine light and service says the problem isn’t under warranty 😡 let’s just say I will not recommend a VW to anyone 😡 More

by FREDDOWNEY876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda Peters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service-0, Katherine Savin, Derrick Johnson, jalen cobb
October 11, 2023

New to the area, the Pasadena Service Dept treated me well from start to finish, and kept me informed throughout. Future work was discussed and fully explained to me. I appreciate the honesty, integrity, More

by MADDAWGMURPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany White and Wendy Pittman
October 07, 2023

Charged over the amount that was stated when I made the appointment online. When I asked what the price difference was, I wasn't given a straight answer, and I was met with a little bit of hostility for q More

by bback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
October 07, 2023

The staff is very professional and friendly. I would recommend their services to other Volkswagen owners. More

by trudyhaw29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney White
October 03, 2023

The service was superb, especially the front office lady (Brittany). In addition, I got my car washed! Kudos for a jod well done and see you in 10,000 miles! More

by dkalanzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
September 30, 2023

Service was performed promptly while I waited. . They checked over the fluids & tires & did a nice job cleaning the exterior. More

by VHBOSS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep
September 30, 2023

Not sure. I just purchased my car and I had to wait over 2 hours to have a tire repaired on a car I just bought 5 days prior. Not to mention the tire should More

by ch_robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor
April 02, 2023

Awesome sales woman very informative in the vehicles , very professional I will make sure to send referrals her way. Great and easy to work with got me in and out . Appreciate her time and patience along More

by rrredd22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameeri Day
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