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Antwerpen Volkswagen - Service Center

Pasadena, MD

4.3
258 Reviews

258 Reviews of Antwerpen Volkswagen - Service Center

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November 19, 2023

Always great service here plus a very comfortable waiting room! They know what they're doing and make me feel well taken care of. More

by briandavidgregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept, sorry I don't remember her name but she was excellent
November 16, 2023

I return to Antwerpen Volkswagen dealership because of the professional experience that I truly trust. More

by YOGARISING.MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson, jalen cobb
November 16, 2023

They had the car for over 3 months. Ended up never fixing the car. I took it to someone else to fix. It was done in a day. They never gave us a loaner. So we had to rent a car for 3 mon More

by WILLIESLIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department , jalen cobb
November 16, 2023

Quick service, with great attention to need by the representative. The representative was very pleasant and passionate! More

by LILVIC97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center Representative (check my record)
November 14, 2023

Went above the call of duty to get my car fixed after my collision. Highly recommend. More

by edgar1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
November 14, 2023

Unable to fix my car, because your prices for parts and labor are extremely high. More

by MOVEINGFORWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager and service tech Wendy were perfect.
November 12, 2023

Dealer was a good experience volkswagon and all those above dealer are pathetic dont honor recalls and warranty dept is a scam and should be investigated More

by gweedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda Peters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine Savin, Derrick Johnson, jalen cobb
November 11, 2023

The worst place ever no good service very bad customer services not recommend this place More

by bertarodriguez111987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jalen cobb
November 11, 2023

Wendy is the absolute best! ! She's always attentive to what's needed. She rocks!! More

by slmfabulous50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
November 11, 2023

Visited Service Dept. for oil change. Paperwork was prepared correctly and signed. Shuttle was called to drive my brother & me to a restaurant for lunch. Shuttle returned More

by zacsgram_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emelie Knight
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