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Antwerpen Volkswagen - Service Center

Pasadena, MD

4.3
258 Reviews

258 Reviews of Antwerpen Volkswagen - Service Center

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December 15, 2023

I am always pleased with the service I receive here. They staff is really great. More

by MAICA.KNISELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
December 15, 2023

Wendi came directly to me when I pulled my car in. Wendi answered all my questions. She was polite and professional. She treated me like a valued customer. Cheerful. Maintenance was done and car was More

by BLYNN210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendi
December 15, 2023

They always treat me well here and they really know what they're doing! I won't go anywhere else. More

by briandavidgregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

Managers/ staff were very rude, disrespectful, and dishonest. Staff played with a remote control car while customers waited for their vehicles to be serviced, with no updates provided. And when approa More

by BRENDA.JOHNSON3826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emilee ( Service), Derrick Johnson
December 10, 2023

This place is awesome, I love the services and the friendly people they have there. I will not take my car any other place to be serviced. More

by tyrelljp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance department
December 09, 2023

Wendi does an amazing and professional job when assisting customers with service options and questions. More

by brand.michael.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendi - Service
December 06, 2023

The Service people were efficient and polite. There was one little glitch that was corrected right away. Much better than past experiences-but it’s a whole new team. More

by BRENZLUV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, both persons.
December 06, 2023

Service Advisor Emelie Knight was prompt, efficient, well-informed and personable. Everything went as promised. More

by GGreeley Rodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emelie Knight, service advisor. She was my only contact.
December 06, 2023

Fast and courteous staff! !! Appointments are easy to make online & I appreciate such great service! More

by MELANIE.INGRAM325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 06, 2023

I went there for a part replacement that honestly electrically/mechanically made no sense. Donna is great at handling most matters, but this required a little more info. She took me to lead mechcanic More

by icecold2touch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
please ask Donna the mechanic's name I talked with good guy
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