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Antwerpen Volkswagen - Service Center

Pasadena, MD

4.3
258 Reviews

258 Reviews of Antwerpen Volkswagen - Service Center

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January 04, 2024

I received very good service from David who I purchase a car from at Anterwpen. More

by ARHOGAN46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Correa
December 31, 2023

We were disappointed that the service rep who worked with us was dishonest about the work to be done. There were several mistakes and judgement errors on the part of the dealership that really disappointed o More

by muteteke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep Charles, and General Manager Mike
December 30, 2023

This was my first time using Antwerpen VW and I had a good experience. Charles/Chuck worked as my advisor and was very pleasant and responsive. More

by s0745752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles/Chuck
December 29, 2023

Chuck was great! Very good at communication and my car is running great! I’ll be back in the future! More

by aewaltemeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
December 23, 2023

Great communication and ready when promised. Helpful and personable advisor. Appreciate the shuttle service. Thanks More

by La2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
December 22, 2023

I really like the level of customer service I received. The showroom is clean and comfortable. More

by maria.morris31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

The service was very quick and excellent. The staff was very friendly and courteous while I waited. More

by PHIL.Y.CHOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
December 18, 2023

fast and efficient. Nice people to deal with service easy to get appt with when needed More

by jessiem2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known names
December 18, 2023

Customer service was great . I received a warm welcome when I came to meet the assistant manager . As well as the service dept manager. More

by CMAJORIE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Mike Assistant manager & Service Department Manager
December 16, 2023

Couldn’t get the work done but provided good customer service as a substitute. Thanks More

by Gregory.case
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Peters
4.0
This rating includes all reviews, with more weight given to recent reviews.
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