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Antwerpen Volkswagen - Service Center

Pasadena, MD

4.3
258 Reviews

258 Reviews of Antwerpen Volkswagen - Service Center

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February 18, 2024

Ralph Moxley and the whole crew is amazing. Blew a tire and was able to get brand new ones in less then 48 hours! Made sure I knew everything before agreeing to pay. Workers worked hard to get More

by AMBERRIDGE1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Correa
February 17, 2024

This was the first time in 20 years of having a car serviced that I was greatly disappointed. Never had so many issues in one visit as this time. I was left without a car for 4 days because of wrong More

by LINDAJMASON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
February 14, 2024

Antwerpen serve people were great to work with and kept me informed throughout the process More

by b_douglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
February 13, 2024

Professional, personable and efficient staff! Thank you! forcing me to write 15 words of feedback on this survey, however, is annoying…. More

by LESOJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
February 13, 2024

I had an Incident where one of the sensor in my 2024 Taos was bad I call the dealership they got me in right away and they were able to evaluate the situation and replace the part all within a short period More

by dadewarbuc08
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

The service center here is always very thorough. They communicate all issues well including the prices to fix and or change everything. More

by CHERYLFSTEVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck and Wendi in service
February 06, 2024

The staff is amazing! They answer all your questions and explain everything that is happening. More

by NIK.LUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
February 06, 2024

They were on time, honest, informative, and kept me up to speed throughout. Good people and good technicians More

by MADDAWGMURPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles and Wendy
February 06, 2024

Wendy is always friendly, professional and helpful! She was able to help me right away and let me know what had happened. More

by mollie.harris08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris and Mike are always amazing
February 04, 2024

They care about their customers and it shows! Thank you for leading with care and comfort everytime I visit. See you soon! More

by kimberly.kirby411
Recommend Dealer
Yes
Employees Worked With
Wendy and Chuck
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