Antwerpen Volkswagen - Service Center

Fantastic job taking care of my concerns. The technician and also the customer service specialist Emelie were amazing! The technician and also the customer service specialist Emelie were amazing! More

I went in the receptionist was pleasant knowledgeable she looked up my part to try to assist me the best that she could she even called me when my part have arrived earlier than what was expected. looked up my part to try to assist me the best that she could she even called me when my part have arrived earlier than what was expected. More

My service was excellent! ! I had an apt @ 8am and was out by 9:30. Their waiting area is very comfy with coffee, tea and water. Will definitely keep coming here for my oil ch ! I had an apt @ 8am and was out by 9:30. Their waiting area is very comfy with coffee, tea and water. Will definitely keep coming here for my oil changes. Especially since I purchased my vehicle here. Ms. Wendy (Im sorry I did not grab a last name), but she is in the service dept, was very friendly and explained everything to me. More

Slow service, but with good people working there. Pretty comfy there too. a bit expensive though. Pretty comfy there too. a bit expensive though. More

I walked in and right away I was able to get assistance! Nothing but good things to say Nothing but good things to say More

Fast and easy. Got in and out for a nail in my tire. John says yes! Got in and out for a nail in my tire. John says yes! More

Chuck was helpful in keeping me informed about the status of my car and giving me options on additional services. of my car and giving me options on additional services. More

I was impressed with the professionalism, efficiency and great customer service that was extended to me. Chuck Dysic's customer service skills were top notch to include ensuring that I get my car back in th great customer service that was extended to me. Chuck Dysic's customer service skills were top notch to include ensuring that I get my car back in the timeframe in which it was promised even going to another dealership to pick up parts to replace the ordered parts that were wrong order. More

Was able to schedule a service appointment promptly. The whole process went smoothly and the staff was friendly. Wendy checked to make sure they had the part for the airbag recall in stock and they even The whole process went smoothly and the staff was friendly. Wendy checked to make sure they had the part for the airbag recall in stock and they even washed the car. More

EVERY YEAR I TAKE MY CAR THERE FOR THE PAST 12 YEARS AND HAVE ALWASYS BEEN SATISFIED WITH THE PEOPLE THAT WORK THERE AND ALSO WITH THERE INPUT OF WHAT MY CAR NEEDS I GET MY OIL CHANGED EVERY YEAR AND ALSO HAVE ALWASYS BEEN SATISFIED WITH THE PEOPLE THAT WORK THERE AND ALSO WITH THERE INPUT OF WHAT MY CAR NEEDS I GET MY OIL CHANGED EVERY YEAR AND ALSO IF THEY SUSGGEST. LIKE THIS YEAR THEY OFFERED A DIAGNOSTIC OF COURSE I AGREED I AM SO GLAD I DID AS THERE WAS MORE GOING ON WITH THE CAR THAT NEED ATENTION HAD I REFEUSE AND KEPT RUINNG THE CAR IT WOULD HAVE COST ME A LOT MORE EXPENCE AS FOR THE STAFF THEY ARE ALWAYS COURTEOUS AND PATIENT.ALSO THE MACHANICS ARE GOOD . EMILY WAS THE ONE THAT CHECKED MIE IN ANDALSO KEPTED ME INFORMED WHAS NEEDED AND EXPLIANED WHAT WS NEEDED TO BE DONE AND WAS SAYING HOW INPORTANT FOR IT TO BE REPAIRED . More