Antwerpen Volkswagen - Service Center

Professional service; very customer friendly. Completely satisfied with my experience. Will use again when needed. Completely satisfied with my experience. Will use again when needed. More

The service department intake rep (Chuck) was very friendly, professional. & informative regarding necessary services & costs. friendly, professional. & informative regarding necessary services & costs. More

i took my car to have the remote start repaired but my right backup light was out and they did not tell me.or ask me if i wanted it fix right backup light was out and they did not tell me.or ask me if i wanted it fix More

Excellent experience. I was in and out very quickly, no issues to report. Great communication. I was in and out very quickly, no issues to report. Great communication. More

Ralph Moxley and the whole crew is amazing. Blew a tire and was able to get brand new ones in less then 48 hours! Made sure I knew everything before agreeing to pay. Workers worked hard to get Blew a tire and was able to get brand new ones in less then 48 hours! Made sure I knew everything before agreeing to pay. Workers worked hard to get me in and out in a timely manner. More

This was the first time in 20 years of having a car serviced that I was greatly disappointed. Never had so many issues in one visit as this time. I was left without a car for 4 days because of wrong serviced that I was greatly disappointed. Never had so many issues in one visit as this time. I was left without a car for 4 days because of wrong parts being sent. Not sure if I will continue with your service or go to one near my residence in Annapolis More

Antwerpen serve people were great to work with and kept me informed throughout the process me informed throughout the process More

Professional, personable and efficient staff! Thank you! forcing me to write 15 words of feedback on this survey, however, is annoying…. Thank you! forcing me to write 15 words of feedback on this survey, however, is annoying…. More

I had an Incident where one of the sensor in my 2024 Taos was bad I call the dealership they got me in right away and they were able to evaluate the situation and replace the part all within a short period was bad I call the dealership they got me in right away and they were able to evaluate the situation and replace the part all within a short period of time. I left the dealership feeling they really cared that I needed to feel safe driving my new vehicle and I can respect that about them. I look forward the doing business with them in the future. More

The service center here is always very thorough. They communicate all issues well including the prices to fix and or change everything. They communicate all issues well including the prices to fix and or change everything. More