Antwerpen Volkswagen - Service Center

Wendy is top notch. Got my vehicle taken care of efficiently and personally. Highly recommend to anyone who needs service on their Volkswagen! Got my vehicle taken care of efficiently and personally. Highly recommend to anyone who needs service on their Volkswagen! More

I’m glad we have a trusted dealership close to home. The staff is helpful and friendly and the work is always well done. I also can sit comfortably and work during service appointments. The staff is helpful and friendly and the work is always well done. I also can sit comfortably and work during service appointments. More

Antwerpen Volkswagen took very good care of me. I brought my vehicle from here and appreciate the willingness and effort to get my vehicle done I brought my vehicle from here and appreciate the willingness and effort to get my vehicle done More

I have always had great dealings with the Service department. This interaction was exceptional as I was calling to make an appointment and usually they are always booked up however, she said if I cou department. This interaction was exceptional as I was calling to make an appointment and usually they are always booked up however, she said if I could get in right away, I could have the appointment. It worked out perfectly! Also, they are always professional, as well as warm and friendly. More

Chuck was fantastic. Very helpful and kept me informed. He explained what was done and status of other items. Very helpful and kept me informed. He explained what was done and status of other items. More

My car repairs have been done great. Can recommend this. Company very highly. Thanks guys. Can recommend this. Company very highly. Thanks guys. More

Mr. Ronald Marquez was Very helpful and PROFESSIONAL with my service at the Antwerpen Service Center my service at the Antwerpen Service Center More

Very poor communication with virtually no updates other than when I called. Took 2 weeks more than what was quoted and no explanation given. I understand they’re busy but good communication can fix almos than when I called. Took 2 weeks more than what was quoted and no explanation given. I understand they’re busy but good communication can fix almost any problem. More

1 of the 2 recalls was taken care of and the dealership was way better than the one in Parkville, MD. That aside, I wish I was informed when I dropped off the car the 1st time (b4 leaving) that the needed was way better than the one in Parkville, MD. That aside, I wish I was informed when I dropped off the car the 1st time (b4 leaving) that the needed parts had to be ordered. It cost me money (rental car + Uber) & time. Thanks Chuck for the service!! More

Staff is helpful, kind and pleasant. Offered shuttle service when complete and assisted me to getting my vehicle back. Offered shuttle service when complete and assisted me to getting my vehicle back. More