Antwerpen Volkswagen

Tom the General Manager is Arrogant and Sarcastic. Terrible experience at this dealership with the Sales and Service Dept. Run do not walk to the nearest exit , Go to Annapolis or Catonsville or Laure Terrible experience at this dealership with the Sales and Service Dept. Run do not walk to the nearest exit , Go to Annapolis or Catonsville or Laurel to AVOID These people , they don't return calls and will cover up their short comings in anyway they can , they take nor except any blame for nothing ... RUN RUN RUN More

Great experience working with this staff! They were Great experience working with this staff! They were very accommodating and friendly. They offered to purchase a vehicle from Owings Mills that I w Great experience working with this staff! They were very accommodating and friendly. They offered to purchase a vehicle from Owings Mills that I wanted on my behalf. They offered to sell me that car at a very competitive price, too. No xxxxxxxx working with the staff I encountered. The paperwork process was very quick and painless. I would love to work with them again! More

Wow!!! What a great experience!!! I dealt with John Dickerson, also known as Johnny D by his fellow employees and repeat customers. He is a VERY knowledgable salesman and is VW Certified. Though he is Dickerson, also known as Johnny D by his fellow employees and repeat customers. He is a VERY knowledgable salesman and is VW Certified. Though he is younger than most of the other employees he is VERY PROFESSIONAL, knows his product and come to find out has been there since he was only 18 years old. He has actually even had a 1/2 page article written about him in the Baltimore Sun for his success in selling cars! John has climbed the ranks from starting in the service department, worked in the parts department and made his way to becoming a successful salesman. He and his managers made it their priority to get me the vehicle I wanted and that it was also affordable. The vehicle, the process, the price and the attention I was given was all better than I could have ever asked for. Since my purchase I have sent friends, co-workers and my family to Antwerpen VW and all of them have bought from Johnny D and are just as satisfied as myself. If your interested in getting a quality New/Used VW or any vehicle for that matter GO NOWHERE ELSE!!! Make sure that when you go you ask for Johnny D and I can promise that you will be amazed at the entire experience!!! Thanks again John and everyone at Antwerpen VW! There are honest car dealers on this planet with people who actually care about their customers, I'm glad I found one of the few!!! More

My experience at Antwerpen Volkswagen was amazing. I called on phone and describe the type of vehicle I was looking for and when I pulled onto lot it was sitting in front of dealership. Donnie Ackley s called on phone and describe the type of vehicle I was looking for and when I pulled onto lot it was sitting in front of dealership. Donnie Ackley sat me in my new Jetta and went over all the equipment and set up my Blue tooth. Neil Gillies was easy to negotiate with. The price and terms I asked for were met with ease. Tom Morris greeted me after my purchase to make sure I was satisfied. Overall experience was excellent. The only thing I didn't like was leaving the dealership. More

After being in Europe for over 10 years, This dealership treated me if i've lived in Maryland my life. The sales consultant John Dickerson is true professional. He showed me his inventory of cars and let m treated me if i've lived in Maryland my life. The sales consultant John Dickerson is true professional. He showed me his inventory of cars and let me test drive as many as I like. He even let me go alone showing trust. He intrduce me his sales manager who was also outstanding and professional. They put my interest first and made me a nice deal. I would reccomenf this sales team and Dealership to anyone interested in a car. They really work with the customer. More

Very nice to deal with , Didn't feel pushed into buying. Marty was like dealing with a good neighbor,very acomadating.He made me feel like I could count on him for any future problems or questions. I axuall Marty was like dealing with a good neighbor,very acomadating.He made me feel like I could count on him for any future problems or questions. I axually feel like I left a dealer and got a Deal! I will let you know how the next 3 years go. More

I went there to buy my first car and it was nothing but a good experience! Great people with great pricing that really cared about my needs and what I was looking for. The people at antwerpen Volkswagen ca good experience! Great people with great pricing that really cared about my needs and what I was looking for. The people at antwerpen Volkswagen cared about my time and made it a very enjoyable experience. I would highly recommend them to all my friends and family and I plan on going back when I decide to trade the car I bought in! More

When i went there i was greeted by people to get me serviced right away. i have had past promblems with my car that havent been resolved with other dealers and this dealer let me know the problem right serviced right away. i have had past promblems with my car that havent been resolved with other dealers and this dealer let me know the problem right away. i dropped my car off and let them know i needed it back by the next day and they were able to meet my needs. More

I would absolutely recommend this dealership and actually I already have to family and friends. The service is excellent and the sales people know their vehicles. I was not rushed in any way nor was a ca I already have to family and friends. The service is excellent and the sales people know their vehicles. I was not rushed in any way nor was a car I did not like pushed on me. The salesman to a long time with me and explained the attributes of the car inside and out. I not only got the car I love but at a great price as well. I bought a certified/used 2005 Jetta and I just love it. More

My visits to Antwerpen VW has always been easy and hassle free. I've always been treated quickly and professionally. The sales team worked with me while I test drove and selected a car. What I like the most free. I've always been treated quickly and professionally. The sales team worked with me while I test drove and selected a car. What I like the most about the dealership is that my salesman helps me with questions that I might have about my car or even as simple as to set up service appointments. From top to bottom I have been pleased with Antwerpen and I am looking forward to coming back when it is time to purchase a new car. More