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Antwerpen Volkswagen

Pasadena, MD

4.6
775 Reviews
Antwerpen Volkswagen is a large volume dealership based conveniently close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway.
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8065 Ritchie Highway

Pasadena, MD

21122

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Showing 775 reviews

September 19, 2018

STILL CANT BELIEVE THIS IS REAL Nothing but 5+ stars for this dealership + Sam Serio + the dealership team. Walked into the store thinking I wouldn’t be able to be approved for anyth More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2018

#PunchbuggyErick I 100% recommend Antwerpen! Never gone wrong here. I've bought two vehicles and brought my dad best friend & sister to buy one as well... Antwerpen fo More

by KS1289
Recommend Dealer
Yes
Employees Worked With
Erick Metzger
September 06, 2018

Car buying experience Walked into this dealership without a clue of what kind of car i wanted and left with a car i love all thanks to Erick Metzger. He was one of the most More

by Forrester90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Metzger
September 04, 2018

It was wonderful, salesman very helpful Great service, good prices. Salesman very courteous. JACK always says YES! My son in law compared prices and this was the best deal around. Thank More

by Mcn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2018

Miracles Do happen, THANK YOU I Literally Was Told No From 5 Other Dealers Because Of Recent Repo, I Went To Antwerpen And Met With Najla Miller, Armando Graham, & Brian- Let’s Jus More

by SadaSaidYes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Najla Miller, Armando Graham
August 27, 2018

Miss diagnostic, over bill and unreliable service dept Miss diagnostics of my fathet VW Van and instead of sparks plug they put new fuel pump $900, then they said "i think" throttle body put it for $912, t More

by Khan22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mat and jackie
Aug 30, 2018 -

Antwerpen Volkswagen responded

We understand that you are frustrated that a vehicle, with over 140k Miles, that you did not purchase nor ever service here at Antwerpen VW, had to be towed in for service. We realize that you were not expecting all the repairs and replacements that would have to be performed by our VW Certified techs would amount to the invoice. We understand your frustration. Please call the dealer that you purchased the van and present them with the repair invoice. I have the upmost confidence in my team that they went above and beyond to help, as they do with every customer. Please feel free to reach out to me direct to discuss. Yancy Cobb, Antwerpen VW GM

July 30, 2018

SAM GOT ME DONE! Walking through those doors I was so nervous .. 24hr prior has been a nightmare !! But Sam took all those fears right away!! He was straight with me a More

by Jasmine J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2018

Pleasant Upgrade I have been trying to upgrade from a bad deal on a decent SUV for months and he was the most professional person that I have encountered from numerous More

by Corlissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2018

Jetta Sam was very friendly, funny and made the car buying experience relatively stress free. He was willing to negotiate on the price and was able to help More

by Jetta15711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2018

Out of this world. If you’re thinking of seeing someone else, just stop. Sam is the best person I have ever dealt with when buying a car. Absolutely no pressure, extreme More

by Kulpdogg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Graham
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