Antwerpen Volkswagen

Trash Treated me like an xxxxxx when I came in. Simple as that. You never treat customers like trash when they're coming to buy something. Treated me like an xxxxxx when I came in. Simple as that. You never treat customers like trash when they're coming to buy something. More

Bought a used car from them, not a good car at all Very bad experience in buying a used car. The car has many issues that should have been taken care of before ready for sale. I would NOT recommend thi Very bad experience in buying a used car. The car has many issues that should have been taken care of before ready for sale. I would NOT recommend this dealership at ALL. Can't be disappointed more in a VW Dealership. Worst experience ever. I have owned 6 VW's over the last 30 years. Can't wait to find out what else they lied about. More

Sale man (Sam) He had a great attitude . Kept making me laugh . I came in told him what I was looking for and I got it . I will be recommending him for friends and f He had a great attitude . Kept making me laugh . I came in told him what I was looking for and I got it . I will be recommending him for friends and family to make a purchase . Thanks Sam More

Unethical bait and switch Was comparison shopping between dealers for a specific trim and option package on a 2018 Tiguan. I provided the exact price and Volkswagen Credit inte Was comparison shopping between dealers for a specific trim and option package on a 2018 Tiguan. I provided the exact price and Volkswagen Credit interest rate/loan terms one dealership offered me and Eric Metzger informed me they would beat the price by $300, match the Volkswagen rate/loan terms but for a newer 2019 model Tiguan. The newer model for lower price and same finance terms sounded too good to be true, but like a fool I drove in, spent one and half hours, signed paperwork, etc. At the very last minute the finance manager informed they actually could not offer the same loan terms, or if they did that the price had to be higher. That is called bait and switch in my book. I will not trust Erick or Antwerpen again. More

Great service to come back too! Awesome! I came in to look at cars and and shocked to see Sam gave me an offer I couldn't refuse. I love this dealership! Friendly, polite and trus Awesome! I came in to look at cars and and shocked to see Sam gave me an offer I couldn't refuse. I love this dealership! Friendly, polite and trustworthy. More

Great Customer Service Great people great service. They are people that give straight answers and will give you the shirt off your back. I appreciate their time and effort i Great people great service. They are people that give straight answers and will give you the shirt off your back. I appreciate their time and effort in this sale. More

A trustworthy dealership Sam and the team at Antwerpen were friendly, professional, and did a great job assisting me through the car buying process. I recommend Sam and Antwer Sam and the team at Antwerpen were friendly, professional, and did a great job assisting me through the car buying process. I recommend Sam and Antwerpen VW to anyone looking for an honest car buying experience. More

Say yes to Antwerpen Sam is a friendly, pleasant, polite salesman who was very knowledgeable about the car I wanted. He took the time to answer my questions and make me fe Sam is a friendly, pleasant, polite salesman who was very knowledgeable about the car I wanted. He took the time to answer my questions and make me feel comfortable. More

Erick Metzger - Stellar Customer Service Erick was our salesman and he is by far the best car salesman we have ever dealt with. My husband and Erick clicked right from the door. My husband al Erick was our salesman and he is by far the best car salesman we have ever dealt with. My husband and Erick clicked right from the door. My husband already knew the vehicle we wanted to purchase, so he told Erick from the start what his expectations were, and Erick delivered on every aspect! Erick new the ins and outs and ever detail about the vehicle we wanted. He answered every question we had. His knowledge and customer service were above and beyond what we ever expected! Erick is the Man at Antwerpen VW in Pasadena! Thanks Erick! The Taylors More

Sam was da bomb ! Sam was great so helpful and he worked with me on the price so well super friendly just amazing overall! I would definitely recommend to anyone lookin Sam was great so helpful and he worked with me on the price so well super friendly just amazing overall! I would definitely recommend to anyone looking to purchase a Volkswagen More