Antwerpen Volkswagen

Faith purchase I was in an upside down car loan with my VW Jetta for a lot. I tried another car dealership to trade for another used car. It was not possible, withou I was in an upside down car loan with my VW Jetta for a lot. I tried another car dealership to trade for another used car. It was not possible, without paying off my excess (a lot). I thought go to a VW spot. Well impulsively at 3pm I pulled in. I test drove Tiguan my trade made it difficult. Short story by 6pm drove off with brand new fully loaded Wolfsburg Edition Passat. Out old loan .....if it wasent for Sam aka babycakes (gave him a nickname) and his team Nick & Armando, I could not be a happier customer. Thanks guys!!!!! More

I cant say enough about how incredibly I was treated here! Lets start with how great of a job that my sales specialist Will Bowling and their sales manger Armando. did, I came in to test drive a used 2019 Lets start with how great of a job that my sales specialist Will Bowling and their sales manger Armando. did, I came in to test drive a used 2019 Passat after I had been rear ended the day before and was still pretty traumatized. They came up with a way to get me into a new car whether or not they totaled my car, which they did total it! I ended up with a brand new car at the same payment as the used one! I would highly recommend this dealership to everyone! this is the 3rd car my family has purchased from Them! Class act! Steve Fox More

Would recommend to everyone! My favorite thing about John is he is not a typical car salesman , he lets you be in control and is not pushy one bit. I’ve been to several dealership My favorite thing about John is he is not a typical car salesman , he lets you be in control and is not pushy one bit. I’ve been to several dealerships trying to find my perfect car match. The minute I took the car for a test drive, I knew I needed it and John made it all possible; I left Antwerpen that day with my 2015 Cadillac and couldn’t of been happier with my purchase. John makes you feel like you’ve known him forever, and what you want is important to him. I would definitely recommend him and Antwerpen. Kelvin was also very helpful and great during my car buying experience!! Both Kelvin and John deserve so much recognition More

My very first car,Thanks John! Thank you for John for helping find my first car. I was looking all over for places that would help a first time driver find a perfect car for the rig Thank you for John for helping find my first car. I was looking all over for places that would help a first time driver find a perfect car for the right price. I originally found this car using Autolist and I made the call to talk to someone about test driving asap. I know I wanted this car and I am happy with John's dedication to make sure I would leave the lot with one. I am very happy with my used 2015 Mitsubishi Mirage. I was very happy with this dealership and with John Pompey More

Sam is the best! Sam is so knowledgeable and just absolutely kind. He makes the experience of buying what is typically the 2nd largest investment a person makes, an en Sam is so knowledgeable and just absolutely kind. He makes the experience of buying what is typically the 2nd largest investment a person makes, an enjoyable one! I have already purchased one vehicle through Sam and came back 2 years later because he is that wonderful! If you are looking for a new car, Sam is you guy! More

John was GREAT! John was extremely helpful. We went to a couple dealers who treated me as a young, uneducated woman and when I met John, he treated me with respect a John was extremely helpful. We went to a couple dealers who treated me as a young, uneducated woman and when I met John, he treated me with respect and didn't push the typical sales tactics that I had seen. John gave me space to make a well informed decision. He was straight forward, I knew I was his first sale and we learned together. Sam was kind enough to assist on the test drive to show me the ins and outs of the Atlas. Armando was a tough cookie but we were able to find a happy medium that worked for both of us. More

Poor service and management The VW dealer does not care about building long term service customers even if you buy the car there. Just want to sell add ons for new cars. The serv The VW dealer does not care about building long term service customers even if you buy the car there. Just want to sell add ons for new cars. The service advisors are not interested in their jobs or customers, not empowered to help you with issues. When I had this issue with improper repair, I found the Service Director is not responsive, not qualified, and gives inaccurate information. On the visit, did not check the repairs. Tried to quote exorbitant price when they had lower price alternative. So both done and quoted improperly. General manager is not professional. Too much staff turnover. Do not go here for repairs. More

Great Experience I hate car shopping, but my experience @ Antwerpen VW was awesome. My salesperson Kelvin Burston was extremely professional and his customer service w I hate car shopping, but my experience @ Antwerpen VW was awesome. My salesperson Kelvin Burston was extremely professional and his customer service was way beyond what I expected! Do yourself a HUGE favor and see Kelvin. He will take care of you! More

New Car Old Friend Sam has been amazing! I have known him since he helped my fiancé with his lease, and I’m so glad he helped me with finding my car. He is so personable Sam has been amazing! I have known him since he helped my fiancé with his lease, and I’m so glad he helped me with finding my car. He is so personable, straight forward, and amazing sales person. Would definitely recommend doing business with him forever. More

Country Kelvin is the best!! Kelvin is truly the the best! He was extremely patient with me making a decision on the model to get. He has the best customer service skills and made Kelvin is truly the the best! He was extremely patient with me making a decision on the model to get. He has the best customer service skills and made sure we were happy and comfortable from the start to the finish. He was personable and made this a positive and painless process. I highly recommend Kelvin and this dealership. He went above and beyond. I have already recommend a few friends Latoy More