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Antwerpen Volkswagen

Pasadena, MD

4.5
870 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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8065 Ritchie Highway

Pasadena, MD

21122

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Showing 870 reviews

September 13, 2021

Our salesman was Garret Jackson. Nicest professional ever! From the moment we met him he was professional trustworthy and instilled confidence! He worked for us from beginning to end to get us just what More

by V. G. Reyes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GARRET JACKSON
September 11, 2021

Excellent buying experience all the way around. Miles Chambers was our salesman and truly listened to our financing concerns and with the help of his team was able to give us what we wanted. I would hig More

by CBWolfe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MILES CHAMBERS
September 09, 2021

I had an incredibly pleasant experience at Antwerpen. I purchased a used Jetta back in July. Max was a pleasure to work with. He was upfront about costs, warrantees, and did not pressure me into a sale. So More

by Russ.Rezek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Jimenez
September 07, 2021

Sam was great to work with! He got me through the car buying process quickly & was so nice. I definitely recommend coming to see Sam! More

by LaurenC
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

Very good car salesman I believe he’s very slept on he has potential in this buisness give him a raise he is very good More

by Bestdurant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GARRET JACKSON
August 31, 2021

Sam was a pleasure to work with, he made buying a new car seem so easy. Will definitely reach out when it's time to upgrade. Definitely will recommend him to friends looking to buy a car. More

by levonna77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Graham
August 25, 2021

Miles did a fantastic job at helping me get in the car I wanted. If you go to Antwerpen VW definitely talk to miles. Thanks! More

by Achmed226
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MILES CHAMBERS
August 24, 2021

Max the sales person... Where do I start! First Max was a no pressure salesmen the way I like it, very professional and Pleasant and knowledgeable of his inventory. I'll Max and the whole sale team a 10 out More

by Snapshot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Graham, Max Jimenez
August 16, 2021

Armando Graham talks a good game; make sure you read your contract before signing. Antwerpen is marking up their vehicles $10,000 (Calling it a Premium) because of the chip shortage. READ THE DIGITAL CONTRAC More

by bgreenjr7149
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Armando Graham
Aug 16, 2021 -

Antwerpen Volkswagen responded

We have the state of the art docupad so everything is large and very readable. The docupad do not move forward until you agree with everything on the current screen, So I don't understand how or what Armando did to get the rating your giving him and the dealership. We strive for customer satisfaction on every level. The market dictates the price on automobiles supply and demand, please feel free to contact me to discuss further. Yancy Cobb

Aug 16, 2021 -

bgreenjr7149 responded

Mr. Cobb, I understand the market dictates the price, but it should be clearly stated on the listing, so consumers can make an informed decision. That didn't happen in my situation. Max tried to say people are paying more for Corvettes, I didn't by a sports car, I bought a family car.

August 15, 2021

At 1st I wasn't sure this was going to work out, but Lamont stayed on it and closed the deal!!! Happy Birthday To Me!! More

by Hotleo822
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Graham, Derrick Johnson, LAMONT COATES, STEVE JAKUBIK
Aug 16, 2021 -

Antwerpen Volkswagen responded

Happy Birthday!!! and Thank you for the kind words, any chance of a five star?

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