
Antwerpen Volkswagen
Pasadena, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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This dealership has great customer service, they are attentive, and friendly. I had a stress free process from test driving a vehicle to meeting with finance. Overall, I had a great experience! attentive, and friendly. I had a stress free process from test driving a vehicle to meeting with finance. Overall, I had a great experience! More
We went to Antwerpen with every intention of purchasing a new vehicle. All we wanted was some time to look around. Jalen Cobb approached us in the parking and was very rude and aggressive. We told him we wer new vehicle. All we wanted was some time to look around. Jalen Cobb approached us in the parking and was very rude and aggressive. We told him we were just looking and for some reason, he owouldn't accept that as an answer. He kept saying something to the effect of "if someone came to your house, wouldn't you talk to them?". It was very odd. My daughter and I kept telling him that we were just looking but he continued to be rude and argue with us. Jalen then started yelling at us and telling us "this is my lot, this is my lot". We told him we were leaving and he kept yelling at us. Jalen walked in tandem with us and he was so focused at arguing with us, he walked straight into a vehicle. He was acting very odd all because we just wanted to look around first. We went to another dealership and bought a car, which actually worked out. They had a better selection, better pricing, stable salespeople and their cars weren't filthy. Avoid Antwerpen Volkswagen at all cost!!!! More
Nick Barnes is five star, an excellent gentleman, well informed to explain the workings of the car. He was very patiently putting together the “ must haves” to end up with the exact car that I wanted. I informed to explain the workings of the car. He was very patiently putting together the “ must haves” to end up with the exact car that I wanted. I see him owning a dealership in the future. More
Just wanted to say thank you to Max & Steve for making the car buying experience as painless as possible. Max was very thorough in terms with his questions about what I wanted, what I was looking for, wha the car buying experience as painless as possible. Max was very thorough in terms with his questions about what I wanted, what I was looking for, what I needed and some of the extras I wanted. Steve & Max were both quick in finding a lender for me and for that I'm grateful. Gentlemen!!! (all of the Antwerpen Volkswagen team that helped) Thank all you again for the help, the guidance and support and we are very much enjoying our new car. Will R. More
Working with a salesman for over a week via email on purchasing a vehicle from the dealership, on 11/11 we confirmed that we could make everything work and what I needed to bring. The morning of 11/12, purchasing a vehicle from the dealership, on 11/11 we confirmed that we could make everything work and what I needed to bring. The morning of 11/12, we speak again, this time he tells me the best way to make my down payment and he is aware I am coming from over 2 hours away. I make the 3 hour trip, sitting in traffic, just to get to the dealership and be told they sold that vehicle today. I have never been so angry or disappointed. More
I had been searching for a car for sometime and landed on a Volkswagen. I KNEW 100% i was going to get a Tiguan. I bumped into Nick Barnes and chatted with me about what I wanted and didn't want and he sho a Volkswagen. I KNEW 100% i was going to get a Tiguan. I bumped into Nick Barnes and chatted with me about what I wanted and didn't want and he showed me a Taos. I didn't know they existed and thanks to Nick taking his time, walking me thru every feature i was confident he had my best interest. I never felt i was being sold something that was not right for me. Nick even follows up with me when he is not working. Congratulations on the new baby boy. Nick and I highly recommend you to anyone looking for a honest car buying experience. More