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Antwerpen Volkswagen
Pasadena, MD
775 Reviews
Antwerpen Volkswagen is a large volume dealership based conveniently close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 775 reviews
August 10, 2021
Sam was awesome! Definitely would recommend Sam for an easy and seamless transaction! Will reach back out myself in a few years to trade and upgrade for sure! easy and seamless transaction! Will reach back out myself in a few years to trade and upgrade for sure! More
by bwasson26
Employees Worked With
August 09, 2021
Awesome experience with all the personnel we came in contact with. Super professional and friendly. Attentive to our needs and concerns. Would recommend friends to this dealership. contact with. Super professional and friendly. Attentive to our needs and concerns. Would recommend friends to this dealership. More
by dcfgreen2
Employees Worked With
Chris Porter , Armando Graham, Max Jimenez
August 09, 2021
This is my 2nd purchase at Antwerpen VW. I went for their service and selection. Max helped me find a Car in my range that was right for me. Thanks to Antwerpen VW for helping me get back on the road. service and selection. Max helped me find a Car in my range that was right for me. Thanks to Antwerpen VW for helping me get back on the road. More
by Rdawg
Employees Worked With
Max Jimenez
August 02, 2021
Max was amazing but I was not in pressed with their so called “best salesman,” Sam. He made the process very difficult. When he came in to talk to me, he made me feel stupid and I felt like he could care called “best salesman,” Sam. He made the process very difficult. When he came in to talk to me, he made me feel stupid and I felt like he could care less that I was there. As I was leaving to test drive a pre-owned vehicle, he said to Max, “drop him off at school on your drive.” Being 20 years old, I want very fond of that. And then, as I was talking to Max regarding insurance on the new vehicle, I told him it would be on my USAA insurance which I pay my dad to be on and he poked his head in and said “nope, can’t be on Daddy’s insurance.” I just felt he was very rude towards me. I loved Max, he helped me out a lot. More
by gblue0313
July 31, 2021
Great experience! Sam was very knowledgeable, and informative. I am very happy with the purchase, and will definitely be coming back for my next one! informative. I am very happy with the purchase, and will definitely be coming back for my next one! More
by David.elliott.g
Employees Worked With
July 31, 2021
Made the stress of buying a car easy and fun. Explained to me the different payment options and gave good recommendations. I appreciate someone who can put numbers in front of me that make sense. to me the different payment options and gave good recommendations. I appreciate someone who can put numbers in front of me that make sense. More
by Laurensaul.home
Employees Worked With
July 30, 2021
My experience with Antwerpin VW was wonderful as soon as I walked in the door someone was there to greet me, my question was answered they took care of all my needs and put me in a brand new car I walked in the door someone was there to greet me, my question was answered they took care of all my needs and put me in a brand new car More
by jackiepaige0331
Employees Worked With
Max Jimenez
July 29, 2021
Really enjoyed getting my dream car with Nick. Super laid back, enjoyable experience. It was not a pressure sale, took the time to walk me through options and coincidentally found EXACTLY what I was looking back, enjoyable experience. It was not a pressure sale, took the time to walk me through options and coincidentally found EXACTLY what I was looking for. Would recommend Nick 100%! More
by lindsaybee
Employees Worked With
Nick Barnes
July 29, 2021
I kept asking over and over again to know what APRs were available. I had to wait 2 hours before I was taken back to the financing office and they already had the paperwork completely finished without ever available. I had to wait 2 hours before I was taken back to the financing office and they already had the paperwork completely finished without ever consulting with me on APR or price. I have an 820 credit score and got screwed with a 4.4%. I got lowballed on my trade in. They "certified" my used car and charged me $3.3k. Obviously they did not run a single inspection on the car because it has a continous error message and the headlights don't work. I am missing a cabin light that was concealed by a sun visor. Even though I have 24 mo 24k miles all parts coverage, and I brought the car back hours after purchasing, the earliest I can get the car in is 3 weeks and they will charge me at least $140. What a xxxxing rip off! xxxx this place! More
by gravy
Employees Worked With
Max Jimenez, STEVE JAKUBIK
