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Antwerpen Volkswagen

Pasadena, MD

4.6
775 Reviews
Antwerpen Volkswagen is a large volume dealership based conveniently close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway.
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8065 Ritchie Highway

Pasadena, MD

21122

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Showing 775 reviews

August 31, 2021

Sam was a pleasure to work with, he made buying a new car seem so easy. Will definitely reach out when it's time to upgrade. Definitely will recommend him to friends looking to buy a car. More

by levonna77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Graham
August 25, 2021

Miles did a fantastic job at helping me get in the car I wanted. If you go to Antwerpen VW definitely talk to miles. Thanks! More

by Achmed226
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MILES CHAMBERS
August 24, 2021

Max the sales person... Where do I start! First Max was a no pressure salesmen the way I like it, very professional and Pleasant and knowledgeable of his inventory. I'll Max and the whole sale team a 10 out More

by Snapshot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Graham, Max Jimenez
August 16, 2021

Armando Graham talks a good game; make sure you read your contract before signing. Antwerpen is marking up their vehicles $10,000 (Calling it a Premium) because of the chip shortage. READ THE DIGITAL CONTRAC More

by bgreenjr7149
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Armando Graham
Aug 16, 2021 -

Antwerpen Volkswagen responded

We have the state of the art docupad so everything is large and very readable. The docupad do not move forward until you agree with everything on the current screen, So I don't understand how or what Armando did to get the rating your giving him and the dealership. We strive for customer satisfaction on every level. The market dictates the price on automobiles supply and demand, please feel free to contact me to discuss further. Yancy Cobb

Aug 16, 2021 -

bgreenjr7149 responded

Mr. Cobb, I understand the market dictates the price, but it should be clearly stated on the listing, so consumers can make an informed decision. That didn't happen in my situation. Max tried to say people are paying more for Corvettes, I didn't by a sports car, I bought a family car.

August 15, 2021

At 1st I wasn't sure this was going to work out, but Lamont stayed on it and closed the deal!!! Happy Birthday To Me!! More

by Hotleo822
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Graham, Derrick Johnson, LAMONT COATES, STEVE JAKUBIK
Aug 16, 2021 -

Antwerpen Volkswagen responded

Happy Birthday!!! and Thank you for the kind words, any chance of a five star?

August 13, 2021

This is my second Volkswagen I’ve purchased from this dealership. Good experience again. Treacy Hunt told me all about the ID4 a few months ago. I came back in to look at it and the next day I came in to More

by Tevin Rashad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treacy Hunt, Yancy , Armando Graham, Max Jimenez
Aug 16, 2021 -

Antwerpen Volkswagen responded

Thank you for the kind words

August 13, 2021

Miles Chambers is the “new breed” of auto salesman! He was absolutely phenomenal in assisting me with the purchase of my vehicle! Not pushy at all but good , kind and honest guidance. Go see him for your More

by rickyseven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Chris and Yancey, MILES CHAMBERS
Aug 16, 2021 -

Antwerpen Volkswagen responded

Thank you for the kind words

August 11, 2021

Great service simple and easy very straight forward in and out in a few minutes with exactly what I wanted More

by Eroc1217
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2021

Excellent customer services, smooth process to get us in our new VW. Made the process easy and we will definitely be back for our next car. More

by dkeyton5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Graham, Max Jimenez
August 10, 2021

Very nice and knowledgeable. Got me a great deal and it was a great experience. I would do business again with him and this company More

by Keytons2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Graham, Max Jimenez
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