Antwerpen Volkswagen

Great communication and fairly quick service. They are honest and provided video proof of the work. They are honest and provided video proof of the work. More

Chris the Service Department was great to work with. Work was done on our Tiquan. Work was done on our Tiquan. More

Buyer beware. My new car with 37 miles on odometer, was delivered to me with a torn seat. In addition on the 3rd day of ownership it was having major electrical is My new car with 37 miles on odometer, was delivered to me with a torn seat. In addition on the 3rd day of ownership it was having major electrical issues also broken visor clip (which I had to get upset in order to have it replaced). They said it wasn't covered. The torn seat was immediately addressed by the salesman who was very professional and helpful. I was happy with him. But the service dept is a separate thing. Issues with my new 2025 Atlas Sel Premium were fixed finally. But it took many attempts a call to vw corporate and much frustration because of management and employee turnover. Bought my car 11/15/24, issues finally completed as of 3/5/25. Hoping the car is good now because I now have anxiety for future service trips to this location. It very much disrupted my life having to keep going back to try and prove my case on malfunctioning overhead console and caused unneeded stress because I didnt feel heard even after giving them videos of proof, I was also advised to tape something over my console as a fix to my issue, Say what??Who wants to spend 60k on a car and get less then average service? Not me. This car is very nice and I really like it. I hope it never lives up to it's online bad reputation. I don't want to be back in this service center, except for oil changes. I will say that there were a few service advisors that were respectful, I never felt like I was treated poorly but there was always new ones cause people quit ot whatever. The real issue was management because the first one I dealt was fired and he was supposed to help or at least he said he would and then the new one didn't seem too interested in helping me at all. Only when volkswagon got involved, did I get the issue resolved. I really hope I have a better experience next time. I bought 3 cars from this location, I expected better. More

Very friendly, great service from Sam, and the accounting department. I did not spend much time. department. I did not spend much time. More

Pleasant dealership. Trevor made buying my new Tiguan a dream come true. He is wonderful. Trevor made buying my new Tiguan a dream come true. He is wonderful. More

These people are the reason that everyone hates used car dealers. I bought a used car that immediately has issues and the GM told me that if I wanted something reliable, I should have spent more money on a dealers. I bought a used car that immediately has issues and the GM told me that if I wanted something reliable, I should have spent more money on a certified pre-owned car. They do no stand by their products. More

Was not busy when arrived . Wonderful service and attention. In and out quickly, expensive . Waiting area too small for busy days. Wonderful service and attention. In and out quickly, expensive . Waiting area too small for busy days. More

I was definitely pleased they did the job they were supposed to do and I will definitely be back again supposed to do and I will definitely be back again More

I have nothing to say but the only thing is that the prices are very expensive. prices are very expensive. More

Chris and everyone at the dealership was very friendly. Got me in a new car in 3 hrs Got me in a new car in 3 hrs More