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Antwerpen Volkswagen
Pasadena, MD
778 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 778 reviews
November 09, 2024
Sam was great and very helpful. He was very open and keep everything straightforward with me. I will definitely recommend him to friends and family !! He was very open and keep everything straightforward with me. I will definitely recommend him to friends and family !! More
by PChurch
November 08, 2024
Everyone we interacted with was great! The process was quick and easy! We would definitely purchase from this dealership again. The process was quick and easy! We would definitely purchase from this dealership again. More
by Georgimary12
November 08, 2024
My expirence with Marcus was outstanding, he went above and beyond to help me find the right car. In saying this I also need to bring attention to my experience outside of Marcus. I purchased a car in late and beyond to help me find the right car. In saying this I also need to bring attention to my experience outside of Marcus. I purchased a car in late 2021 and used a different salesperson. When purchasing my current car few days ago my husband and I felt the previous salesman was trying to make me feel uncomfortable. I had no idea that I had to stay/use the same salesperson or I would not have purchased another car at this dealer. I also felt that the GM was trying to instigate something when asking me how I ended up with Marcus. I am a consumer, and have the right to decide whom I would like my salesperson to be. More
by ANGIESIMMONSC21
Verified CustomerEmployees Worked With
November 04, 2024
The salesman and loan officer where both very knowledgeable and tok there time explaining everything to us and answering as all our questions. I would recommend this dealership to my family and f knowledgeable and tok there time explaining everything to us and answering as all our questions. I would recommend this dealership to my family and friends. More
by hcnlebon
November 01, 2024
Trevor was great ! He came out quickly and greeted us with a smile. I told him what I was looking for and he delivered. He was very kind and not high pressure. Trevor He came out quickly and greeted us with a smile. I told him what I was looking for and he delivered. He was very kind and not high pressure. Trevor was also very knowledgeable about the car and knew it inside and out. Chris and Whitney were also very helpful during the car buying process. There was an issue with the VW app connectivity and service center was great. They took me in quickly and got it fixed. Overall it was a great flawless experience. More
by blackdogs360
October 31, 2024
Was not customer service friendly. Not greeted in a proper manner, was not aknowledge for a period of time, never to said goodmorning sir, I'll be with you in a minute, have some coffe Not greeted in a proper manner, was not aknowledge for a period of time, never to said goodmorning sir, I'll be with you in a minute, have some coffee and a seat. Was never updated on the status of the car until 8 hours later. Car wash was poor. More
by MPCCHAMBERS
Employees Worked With
Ron Marquez
October 29, 2024
They made sure to listen to my needs and was able to get me into the car I wanted. There appeared to be no hidden fees. Found out after looking at paperwork, I was charged for a warranty outside of the 3y me into the car I wanted. There appeared to be no hidden fees. Found out after looking at paperwork, I was charged for a warranty outside of the 3yr/30k mile scheduled maintenance that was included in the price. I have already recommended this dealership to my family to go buy a car. More
by NLEBON84
Employees Worked With
October 27, 2024
"Mr. Jack, your staff and mechanics exemplify exceptional service and unparalleled professionalism." Thank You😃 Love Jack, your staff and mechanics exemplify exceptional service and unparalleled professionalism." Thank You😃 Love More
by NEWBETTY316
Employees Worked With
Other Employees :
Ron Marquez, Jennifer Green, Wendy Pittman
