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Antwerpen Volkswagen

Pasadena, MD

Overview
Employees
Reviews
Vehicles
4.6
776 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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8065 Ritchie Highway

Pasadena, MD

21122

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Showing 776 reviews

November 16, 2024

thank you for good professional service ,service desk was great to work with, the dealership and wait area was very clean. More

by MOATAZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emelie Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2024 -

Antwerpen Volkswagen responded

We truly appreciate your 5 star review. Emelie and the whole team here at Antwerpen Volkswagen of Pasadena appreciate you!

November 14, 2024

The dealership was absolutely the best, came in with a problem with my 2019 walked out with a 2025 More

by UAREMYSOURCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Antwerpen Volkswagen responded

We truly appreciate your business and taking the time to write this 5 star review for the incredible team at Antwerpen Volkswagen in Pasadena, Maryland. Thank You, kindly!

November 13, 2024

My sales rep, Sam, was respectful of my time and listened to what I was looking for and delivered! More

by lbj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Antwerpen Volkswagen responded

We truly appreciate your business and taking the time to write this 5 star review for the incredible team at Antwerpen Volkswagen in Pasadena, Maryland. Thank You, kindly!

November 13, 2024

Had service No one went over xx list or gave updates brakes etc next day coolant light game on several times so i believe they did not a full Check of atlas More

by WESTLANDHOMES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Antwerpen Volkswagen responded

We are troubled to read of your disappointing experience. Please reach out directly to Ron Marquez our service manager at your leisure. We take customer satisfaction seriously and our goal is complete and fair resolution for all customers. Ron can be reached at 410-760-6300 or rmarquez@antwerpenauto.com Thank You, Kindly - Mike Williams General Manager Antwerpen Volkswagen

November 13, 2024

Marcus was great to work with. Explained things made my car purchase fun and relatively painless. More

by cscaran24
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Zolman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Gallion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Antwerpen Volkswagen responded

We truly appreciate your business and taking the time to write this 5 star review for the incredible team at Antwerpen Volkswagen in Pasadena, Maryland. Thank You, kindly!

November 12, 2024

Great experience. Knowledgeable staff with excellent service. We drove over an hour to this location and it was worth it ! More

by beaversdvm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Zolman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Antwerpen Volkswagen responded

Thank You for the outstanding five star review. All of us at Antwerpen Volkswagen of Pasadena, Maryland appreciate your business!

November 09, 2024

Sam was great and very helpful. He was very open and keep everything straightforward with me. I will definitely recommend him to friends and family !! More

by PChurch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2024 -

Antwerpen Volkswagen responded

Thank You so kindly for this amazing review Ms. Priscilla! We loved having you as an honored guest today and look forward to many years of serving you. From all of us here at Antwerpen Volkswagen, Thank You!

November 08, 2024

My expirence with Marcus was outstanding, he went above and beyond to help me find the right car. In saying this I also need to bring attention to my experience outside of Marcus. I purchased a car in late More

by ANGIESIMMONSC21
Recommend Dealer
Yes
Employees Worked With
Marcus Gallion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Antwerpen Volkswagen responded

Angie, Thank You for taking the time to share about your experience. Our team at Antwerpen Volkswagen is driven to ensure your complete satisfaction. Our team got together to discuss your remarks and ensure that future visits will be better. It is feedback like yours that makes our improvement possible. Thank You so much! - Mike Williams, General Manager 410-905-5046 direct cell

November 08, 2024

Everyone we interacted with was great! The process was quick and easy! We would definitely purchase from this dealership again. More

by Georgimary12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Gallion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Antwerpen Volkswagen responded

Thank you for the wonderful review. The team at Antwerpen Volkswagen appreciates your business and this incredible 5 star review. We wish you many miles of happy motoring and look forward to seeing you for all your service and sales needs in the future!

November 06, 2024

Wendy was very friendly & professional and accommodating to my needs…I was very satisfied and will use Antwerpen for my vehicle’s needs More

by PHILLIES24FAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Antwerpen Volkswagen responded

We truly appreciate your feedback for Wendy and Antwerpen Volkswagen of Pasadena, Maryland. Thank You for your business and thanks for taking the time to brighten our day. Safe motoring, until next time we meet!

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