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Antwerpen Volkswagen
Pasadena, MD
798 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 798 reviews
June 12, 2024
When i called to get a ride back to the dealership i was told someone would pick me up but after waiting hour and half mo one showed up. Had to call a friend for a ride. When i arrived at the dealership the told someone would pick me up but after waiting hour and half mo one showed up. Had to call a friend for a ride. When i arrived at the dealership the service associate say she had written down my address but forgot yo tell someone to pick me up. More
by CJWITHERS1
Verified CustomerEmployees Worked With
Ron Marquez
June 12, 2024
Very courteous and professional employees. Very pleased with service and detailed explanations regarding the issues associated with my car. Very pleased with service and detailed explanations regarding the issues associated with my car. More
by craigndenise1981
Employees Worked With
Ron Marquez
June 11, 2024
Great dealership. The people make you feel at home and part of the family. Chuck, Wendy, Sam, Nick, Rafael, and the entire staff are phenomenal. The people make you feel at home and part of the family. Chuck, Wendy, Sam, Nick, Rafael, and the entire staff are phenomenal. More
by Kevin Broadnax
Employees Worked With
Other Employees :
Wendy, Jennifer, Nick, Rafael Onrubia, Maddie Mellon, Oliver Hong, Julian Connor, Ron Marquez
June 09, 2024
They take great care of my car, very good customer service. I really enjoyed having Wendi Pittman as my service advisor, She's a very sweet a kind person, very good at what she does has taken great ca service. I really enjoyed having Wendi Pittman as my service advisor, She's a very sweet a kind person, very good at what she does has taken great care of me. More
by SCONWAYB
Employees Worked With
Wendi Pittman, Advisor
June 08, 2024
Great experience working with Antwerpen on the purchase of my 2024 GTI. Julian (sales), Oliver (general manager), and the rest of the staff who engaged with me (Sam, Trent, and the finance manager), were s of my 2024 GTI. Julian (sales), Oliver (general manager), and the rest of the staff who engaged with me (Sam, Trent, and the finance manager), were super friendly, attentive, and efficient. None of the typical dealership shenanigans, just direct, honest pricing and friendly service. Even though this was further from me than other VW dealers in the area, I’m glad I did business with them! More
by adrianviller
Employees Worked With
Oliver Hong, Julian Connor
June 08, 2024
Everyone was very helpful and informative during buying process. I would recommend Antwerpen to other people. process. I would recommend Antwerpen to other people. More
by eluber614
June 07, 2024
Kind and professional service throughout my entire buying experience.. Not only did I get the vehicle I wanted but I also found a safe place for questions, vehicle help and advice! Exceeded all my expectatio experience.. Not only did I get the vehicle I wanted but I also found a safe place for questions, vehicle help and advice! Exceeded all my expectations, big shout out to Antwerpen Volkswagen in Pasadena, MD. Thanks to Trevor, Oliver and Chris….great job gentlemen! Rob Lunsford More
by robert.lunsford37
