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Antwerpen Volkswagen
Pasadena, MD
797 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 797 reviews
Verified Customer
July 25, 2024
Everyone I dealt with at this dealer was personable, helpful, and a pleasure to work with. helpful, and a pleasure to work with. More
by pkohler12
July 24, 2024
Worked with Samuel and Chris,also met Trevor and Dominic. All were great and professional. All were great and professional. More
by hysonrobert
Employees Worked With
Other Employees :
Trevor and Dom also answered some questions., Dominick Carter
July 22, 2024
When I arrived, I was told that I would be updated on my service. Unfortunately, after three hours, I needed to call and touch base. A pine said call I was told I’d be called again to let me know the statu service. Unfortunately, after three hours, I needed to call and touch base. A pine said call I was told I’d be called again to let me know the status. Never happened. It is clear that multitasking or prompt responses are poor. More
by chessedore1978
Employees Worked With
Emilee, Ron Marquez
July 20, 2024
Everyone was awesome to work with . Oliver Hong the General Manager called me immediately, listened to my needs and got back to me right away with available cars and great pricing Sam S Oliver Hong the General Manager called me immediately, listened to my needs and got back to me right away with available cars and great pricing Sam Serio my Salepersin was thorough and easy to work with it was a great experience all around More
by yasmindolan8
July 18, 2024
Went in for advertised $90 oil change. Beware, they tried to jack the pre-service estimate to $125 for ‘taxes and fees’. That’s absurd. Don’t let them get away with it. Pricing needs to be Beware, they tried to jack the pre-service estimate to $125 for ‘taxes and fees’. That’s absurd. Don’t let them get away with it. Pricing needs to be transparent. Also, no one communicated that service had been completed and car was ready while I waited and waited. Communication while service is in progress and when completed needs to be improved. Actual service by mechanics was fine, complimentary wash is a nice touch. More
by cphij
Employees Worked With
Name not listed
July 16, 2024
Everyone was very pleasant and worked together to achieve the goal. I can not thank them enough for going the extra mile to make this a successful purchase. the goal. I can not thank them enough for going the extra mile to make this a successful purchase. More
by HAROLDTIMITY5
Employees Worked With
Other Employees :
Maddie Mellon, Julian Connor, Dominick Carter, Jonathan Schultz, Lilly Moore
